Resolved Issues Canvas

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Contents

Assignments

"Assign To" Field Shows "Loading" instead of Student Name

--Jolaine 08:28, 20 January 2016 (EST)MyIT 10297139; Canvas 01204962

Chat

Chat Pop-up Causing Functionality Loss [RESOLVED]

--<a href="User:Jacs">Jen</a> 9:09, 15 January 2015 (EDT) 1436954, 1411648

Course

Files

Imported File Structure Lost After Initial Deletion [RESOLVED]

--<a href="User:Jolaine">JoLaine</a> 13:57, 27 May 2014 (EDT) 598049; 00840533

Rich Content Editor

YouTube [RESOLVED]

--<a href="User:D.m">Dalyns</a> 13:29, May 8, 2015 (EDT) 1539419; 00858206

Settings

Cannot Unhide Grade Totals [RESOLVED]

--<a href="User:Jacs">Jen</a> 13:20, 10 December 2014 (EDT) 1379039

===Gradebook disappears in Internet Explorer browser===[RESOLVED]</h4>

--Jolaine 15:05, 13 October 2015 (EDT) 10231457; 01091790


Redirect Tool Does Not Change Name [RESOLVED]

--<a href="User:Dmainwaring92">Daniel</a> 17:50, 3 January 2015 (EDT) 1444912

Page Error When Attempting to Reset Course Content [RESOLVED]

--<a href="User:D.m">Dalyns</a> 13:24, 19 June 2014 (EDT)

Commons

Import Into Course List Incomplete [RESOLVED]

--<a href="User:Jacs">Jen</a> 12:26, 25 March 2015 (EDT) 1493999, 1527351

Conferences

Students Cannot End BigBlueButton Sessions [RESOLVED]

--<a href="User:D.m">Dalyns</a> 12:38, 17 June 2014 (EDT) 612499

Unable To Delete Group Conferences [RESOLVED]

--<a href="User:Jacs">Jen</a> 13:24, 19 June 2014 (EDT) 615067

Relative URL Pointing At Course ID Instead Of Group ID Takes Student To Other Institution [RESOLVED]

--<a href="User:Jacs">Jen</a> 11:29, 12 August 2014 (EDT) 648889

Discussions

Student Group Discussions Are Made at the Course-Level Discussion [RESOLVED]

--<a href="User:Jacs">Jen</a> 13:08, 29 January 2014 (EDT) 1434794

Student Group Discussion Posts/Replies Are Posted Outside Group [RESOLVED]

--<a href="User:Jacs">Jen</a> 07:16, 14 October 2014 (EDT) 811670

Global Navigation

Inbox

Unread Messages Number Increases But There Are No Messages [RESOLVED]

--<a href="User:Jacs">Jen</a> 08:25, 30 June 2014 (EDT)

Settings

Notifications

Sending Out Assignment Un-muted Notifications [RESOLVED]

--<a href="User:D.m">Dalyns</a> 14:00, 20 June 2015 (EDT) 00955466

Scroll Bars

Scroll Bars Not Functional [RESOLVED]

--<a href="User:Jolaine">Jolaine</a> 12:45, 19 September 2014 (EDT) 727813

Grades

Upload Multiple New Items In Large Enrollment Course Error [RESOLVED]

--<a href="User:D.m">Dalyns</a> 08:35, 07 February 2014 (EDT) 370973

Blank Screen When Attempting To Upload Scores In Large Courses [RESOLVED]

--<a href="User:Jacs">Jen</a> 13:14, 06 February 2014 (EDT) 370423

Documentation Incorrect For Importing CSV Files [RESOLVED]

--<a href="User:Jacs">Jen</a> 09:20, 18 September 2014 (EDT) 725730

People

Enrollments

Groups

====Ungrouped Student Due To Section Drop==== <b>[RESOLVED]</b></h4>

--Jen 11:14, 9 October 2014 (EDT) 764153; 00403666

</p>

Groups

<h4> Cannot drag students into groups to add them <b>[RESOLVED]</b></h4>

--<a href="User:Jolaine">Jolaine</a> 15:34, 29 August 2014 (EDT) 688073

<h4> Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 07:37, 14 October 2014 (EDT) 811696

<h4> Students Edit Group Discussions Despite Course Setting <b>[RESOLVED]</b></h4>

--<a href="User:D.m">Dalyns</a> 13:53, 20 February 2014 (EDT) 378832, 613461, 745360

Mobile App

====Unable To Download Canvas App For Nook HD (Android 4.0.4) From PlayStore==== <b>[RESOLVED]</b></h5>

--Jen 06:33, 18 August 2014 (EDT) 655092; 00397555

iOS

<h4>SpeedGrader</h4>

Cannot See Groups Only Individual Students <b>[RESOLVED]</b>

--<a href="User:D.m">Dalyns</a> 23:00, 25 August 2014 (EDT) 676223

====Canvas iPhone App: Create an Announcement====<b>[RESOLVED]</b></h5>

--Dalyns 12:05, 30 September (EDT) 10222476; 01070024


Modules

<h4>Linking Files From Files Into Modules <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 14:02, 31 July 2014 (EDT) 641464

<h4>Module Progress By Student Not Displaying Progress <b>[RESOLVED]</b></h4>

--<a href="User:D.m">Dalyns</a> 14:10, 14 January 2014 (EDT) 343454; 00834022

<h4>Modified Module Requirements Prompt Student Completion Of New Requirements Even If Previously Completed <b>[RESOLVED]</b></h4>

--<a href="User:Dmainwaring">Daniel</a> 14:10, 28 April 2015 (EDT) 1527545; 00849723

Pages

<h4> Draft State Distorts CSS <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 13:25, 13 June 2014 (EDT)

====Students unable to view content if "Pages" hidden in Navigation====<b>[RESOLVED]</b></h4>

--Jolaine 09:23, 22 October 2015 (EDT) Cavnas ticket-01098724; MyIT ticket-10235360

Quizzes

===="You have made changes to the questions in this quiz" Warning Message====<b>[RESOLVED]</b></h4>

--Jen 07:38, 17 September, 2015 (EDT) Canvas: 01030115; MyIT: 10203671

<h4> Multiple Matching Question Not Copying Correctly <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 10:00, 20 October 2014 (EDT) 811887

<h4> Manipulation of Quiz Answer Radio Button Upon Review <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 13:25, 21 July 2014 (EDT) 628686

====MP3 Media Files In Quiz Not Converting====<b>[RESOLVED]</b></h4>

--Jen 14:28, 12 September 2014 (EDT) 717775; 00400758

====Quiz Points Showing as 9.99999999999999 instead of 10====<b>[RESOLVED]</b></h4>

--Jen 12:33, 22 July 2014 (EDT) 635202; 00396230


====Quiz with access code leads to "Page not Found error"====<b>[RESOLVED]</b></h4>

--Dalyns 12:05, 29 August (EDT) 10195852; 01006603

<h4> Question Bank Not Synching Modifications <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 12:45, 10 February 2015 (EDT) 1447538, 1476644

<h4> Quiz Log Auditing Ignores Quiz Settings <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 13:25, 21 July 2014 (EDT) 1456632

<h4>Media Uploads Play Inconsistently <b>[RESOLVED]</b></h4>

--<a href="User:Jolaine">JoLaine</a> 08:39, 29 September 2014 (EDT) 741281

<h4>Odd Point Values When Grading Quizzes <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 09:38, 22 September 2014 (EDT) 730105

<h4>Media Comments Show As Converting <b>[RESOLVED]</b></h4>

--<a href="User:Jolaine">JoLaine</a> 13:08, 12 September 2014 (EDT) 717621

Roles

<h4>Designer Role is Unable to View Unpublished Content <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 13:25, 26 August 2014 (EDT) 687913

Settings

<h4>Display Name Modification via API <b>[RESOLVED]</b></h4>

--<a href="User:Jacs">Jen</a> 13:25, 26 August 2014 (EDT) 708079

Account

Settings

<h4>Reports</h4>

Provisioning
Last Name Missing From Provisioning Users Report <b>[RESOLVED]</b>

--<a href="User:Jacs">Jen</a> 13:25, 26 August 2014 (EDT) 378173; 00849735

Change In Provisioning File Name <b>[RESOLVED]</b>

--<a href="User:Jacs">Jen</a> 13:30, 14 August 2014 (EDT) 652093; 00849735

<h4>Settings</h4>

Display Name Modification via API <b>[RESOLVED]</b>

--<a href="User:Jacs">Jen</a> 13:25, 26 August 2014 (EDT) 708079</font> ==== Dropped Students Are Still Showing As Being In The Course ====<b>[RESOLVED]</b></h5>

--Jen 15:34, 29 August 2014 (EDT) NOT A CANVAS ISSUE

</font>

</b>

===Folders with spaces at the end not displaying Files correctly=== ====<b>[RESOLVED]</b></h5>

--Daniel 14:47, 5 January 2015 (EDT)

=====Notifications Not Being Sent to E-mail===== ====<b>[RESOLVED]</b></h5>

--Jen 09:38, 3 September 2014 (EDT) Resolved March 2015

=====Notifications Not Being Received via E-mail===== ====<b>[RESOLVED]</b></h5>

--Jen 09:33, 27 February 2015 (EDT) Resolved March 20151471612; Informational Only; 00790736


====Page Error Upon Attempting To View Account-Level Outcome's Aligned Item========<b>[RESOLVED]</b></h5>

--Jen 11:31, 23 December 2014 (EDT) 1388698, 1506948; 00415865

To-Do List Displays Items To Be Graded That Are Fully Graded

--Jen 12:20, 3 February 2015 (EDT) Canvas 1383030, 1444549, 1509378; MyIT 00849646, 10149623

"Assign To" Field Not Populating Students Alphabetically

--Jen 11:43, 09 June 2015 (EDT) 1569569;00422360

Master Percentage Not Work as Intended

--Anchalee 17:00, 15 June 2015 (EDT)

'Edit Outcomes' Button Present On Imported Outcomes

--Jen 14:35, 2 June 2015 (EDT) 1557942; 00421065

People with a large number of enrollments cannot send mail to groups

--Jolaine 13:52, 28 July 2015 (EDT) Canvas: 00916831 MyIT: 10147972


Imported "Ends" Date affects Course Behavior

--Jolaine 15:56, Sept 8, 2015 (EDT) Canvas: 01028940 MyIT: 10203344

Box and Crocodoc are working together

--Jen 9:08, 25 November 2014 (EDT) None


View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224; 00402797

Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone=

--JoLaine 12:25, 02 October 2014 (EDT) 804616, 747292; 00403031

Turnitin

• Declined by engineers Canvas Engineers report back this this issue cannot be resolved.

--Jolaine 09:32, 5 May 2015 (EDT) Canvas: 1534643; 00857070 MyIT: 10094975

Rich Content Editor

--Jen 13:26, 9 September, 2015 (EDT) Canvas: 01032661; MyIT: 10205460

--Dalyns 12:00, 28 January 2016 (EDT) ;01066122

Group Assignments Broken by Deleting Group Set

--Jolaine 10:23, 8 February 2016 (EST)Canvas ticket 01225890 10225890; MyIT ticket 10305605 </h4>

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