From e-Learning Documentation
Revision as of 14:31, 13 October 2010 by Adrian.gritz
Frequently Asked Questions, and answers. Last updated: 10 13 2010
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Having trouble viewing PDF's?
Firefox and Chrome browsers have been freezing or not displaying some PDF files. We have identified three workarounds to address this issue.
- Right click the file or link and select save link as option and save the file to your computer before viewing
- Use a different browser such as Internet Explorer or Safari as we have not seen the PDF issue with these browsers
- If you are using Firefox or Chrome you can install a PDF plugin for your browser to prevent this issue from occurring
- Configure your browser to prompt for file download instead of opening documents in the browser