Known Issues

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(Turnitin Report Not Always Generated)
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===Turnitin Report Not Always Generated===  
===Turnitin Report Not Always Generated===  
*''Problem'': Some Turnitin reports are not generated.  
*''Problem'': Some Turnitin reports are not generated.  
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*''Workaround'': It appears that many of the files that do not get a report have naming convention issues.  Make sure students know that their files should not have spaces in the name and should only have one extension.  Do not use characters in the file name other than letters, numbers and - or _. Sometimes the file actually does get submitted to Turnitin, but does not generate a report icon.  To see if there is a report there, click on any other student's Turnitin report and at the top of that screen you will see a link that says "Paper # of #." Click that link.  You will see a drop-down of all reports.  See if the student's report is in the list.
+
*''Workaround'':  
 +
1) Use the same version of word and do not switch from one version of word to another. For ex you started your paper in MS Office 2007 you may want to finish your paper in the same version. If you have to switch from one version to another use that same version you started out with to finally compile the document and submit your assignment.
 +
2) It also appears that many of the files that do not get a report have naming convention issues.  Make sure students know that their files should not have spaces in the name and should only have one extension.  Do not use characters in the file name other than letters, numbers and - or _. Sometimes the file actually does get submitted to Turnitin, but does not generate a report icon.  To see if there is a report there, click on any other student's Turnitin report and at the top of that screen you will see a link that says "Paper # of #." Click that link.  You will see a drop-down of all reports.  See if the student's report is in the list.
*''Status'': Under investigation.
*''Status'': Under investigation.

Revision as of 16:26, 6 July 2011

Last updated: 7-06-2011

Resolved Known Issues As issues are resolved, they are moved to this area.

Contents

General

Unable to Download PDFs in Firefox and Chrome

Users in Sakai Cannot Change Gatorlink Username

Need Special Instructions to Set up Webdav in Windows 7 and Mac Snow Leopard

--Jolaine 09:42, 28 January 2011 (EST)

Some Users See 404 Error When Logging In (Rare)

User Sees Different "My Workspace" than Majority (Rare)

Messages to Gatorlink Email from Sakai Captured by UF Spam Filter

Auto-Groups Does not Work

Assessments

Assessments Tool Does Not Display Well in IE

Assignments

Some Grades Not Released When Instructor Clicks "Return to Student."

Turnitin Report Not Always Generated

1) Use the same version of word and do not switch from one version of word to another. For ex you started your paper in MS Office 2007 you may want to finish your paper in the same version. If you have to switch from one version to another use that same version you started out with to finally compile the document and submit your assignment. 2) It also appears that many of the files that do not get a report have naming convention issues. Make sure students know that their files should not have spaces in the name and should only have one extension. Do not use characters in the file name other than letters, numbers and - or _. Sometimes the file actually does get submitted to Turnitin, but does not generate a report icon. To see if there is a report there, click on any other student's Turnitin report and at the top of that screen you will see a link that says "Paper # of #." Click that link. You will see a drop-down of all reports. See if the student's report is in the list.

Blog

Blog Permissions Default is That Students Can Not Create a New Blog

Content Editor

Content Editor Freezes in Internet Explorer 9

--Pchap 16:50, 17 March 2011 (EDT)

Entity Picker in Content Editor Not Fully Functional

Spell Check Not Available in Content Editor

Discussions

Can't open Attachments in Discussions

--Narasi 16:29, 26 January 2011 (EST)

Can't Limit Discussions to Groups if Students Have Viewed Them

--Pchap 12:08, 20 May 2011 (EDT)

Gradebook and/or Gradebook 2

UFID Column Causing Problems with File Import

Gradebook Won't Export if Roster is Very Large (1000 students)

Browser Export as CSV Export as Excel
Gradebook Gradebook 2 Gradebook Gradebook2
Internet Explorer No Yes No No
Firefox Yes Yes No Yes
Chrome Yes Yes No Yes

--Pchap 12:28, 2 February 2011 (EST)

Terminology Incorrect When Using the "Grade Using Percentage" in Gradebook 2

Can't Change from Points to Percentages Once Point Data has Been Entered in Gradebook 2

Mail

Can't Open Attachments in Mail

Another option is to adjust the URL on the "error" page. Cut and paste the URL of the error page into Notepad. Using "find and replace," replace the "+" with "%20." Cut and paste the correct URL into your browser window.

--Jolaine 10:00, 7 March 2011 (EST)

Syllabus

Syllabus Redirect Does Not Work Consistently

Publicly Viewable Option Doesn't Work in Syllabus Tool

--Jolaine 10:04, 7 March 2011 (EST)

Test & Quizzes

Tests and Quizzes Stuck "In Progress"

--Pchap 16:50, 18 April 2011 (EDT)

T&Q Inputs "Null" in Feedback When Using Markup Text (Cut and Paste from Text Document)

Problems Presenting in Question Pools Larger Than 100 Questions

Audio Recording Questions not Working

--Rnarasi 12:59, 2 November 2010 (EDT)

Facilitators do not See Published Assessments in T&Q (Rare)

Multiple Correct Questions and Partial Credit

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