Known Issues

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(Cross-node Users Can't Chat in Real Time)
(Cross-node users can't chat in real time)
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==Chat Room==
==Chat Room==
===Cross-node users can't chat in real time===
===Chat Room users can't chat in real time===
*''Problem'': In the Chat Room tool, if two users are logged into e-Learning in different nodes, they can't chat with each other in real time. Messages don't appear until a user refreshes the chat window. If two users are logged into the same node, real-time chat functions properly.   
*''Problem'': In the Chat Room tool, most users can't chat with one another in real time. Messages from other users don't appear until a user refreshes the chat window.   
*''Workaround'': Chat participants must refresh the chat window periodically to view all chat messages.
*''Workaround'': Most Chat Room users must refresh their browser in order to view new posts made by other participants.  New posts do not appear until the user refreshes.
*''Status'': Under investigation
*''Status'': Under investigation
--[[User:viegerrm|Rayne]] 21 March 2013 (EST)
--[[User:viegerrm|Rayne]] 21 March 2013 (EST)

Revision as of 19:50, 21 March 2013

Last updated: 3-21-2013

Resolved Known Issues As issues are resolved, they are moved to this area.



Some Users Report Very Slow Response Times in Some Tools

Vote on this issue in Instructor Feedback

--Jolaine 12:12, 30 January 2013 (EST)

Video Playback Errors on Mac OS X Using Video Streaming/Storage

  1. Download the ASX file by right-clicking (or CTRL-clicking) on the link on your Sakai page.
  2. Open the file in Text Editor.
  3. Copy the URL within the ASX file.
  4. Paste the URL into your web browser's address bar.

Problems opening large PDFs in IE using Adobe Reader Plugin

Image Properties Window does not display fully in Site Information Display

Need Special Instructions to Set up Webdav in Mac OS

--Jolaine 10:15, 23 January 2013 (EST)

Messages to Gatorlink Email from e-Learning Captured by UF Spam Filter (Rare)


Assessments not displaying Survey results and Summary of data

--Narasi 09:10, 15 January 2013 (EST)

Chat Room

Chat Room users can't chat in real time

--Rayne 21 March 2013 (EST)

Content Editor

Content Editor in Lessons Can't Edit Source Code in IE

Spell Check Not Available in Content Editor


Can't Limit Discussions to Groups if Students Have Viewed Them

--Pchap 12:08, 20 May 2011 (EDT)

Student View Isn't Accurate when Dates Have Been Set if Student View was Used Prior to Setting Dates

--Jolaine 09:53, 11 January 2013 (EST)

Gradebook and/or Gradebook 2

CE Student Role does not appear in All Grades View in Gradebook

Student List Disappears in Gradebook 2 when Gradebook is incorrectly weighted

Server 500 Error in Gradebook 2

Columns "Disappear" if not included in grade in Gradebook 2

Import from Site Does Not Work with Gradebook 2

UFID and Section Columns Must be Removed Prior to File Import

Gradebook Won't Export if Roster is Very Large (1000 students)

Browser Export as CSV Export as Excel
Gradebook Gradebook 2 Gradebook Gradebook2
Internet Explorer No Yes No No
Firefox Yes Yes No Yes
Chrome Yes Yes No Yes

--Pchap 12:28, 2 February 2011 (EST)

Can't Change from Points to Percentages Once Point Data has Been Entered in Gradebook 2


Publicly Viewable Option Doesn't Work in Syllabus Tool

--Jolaine 10:04, 7 March 2011 (EST)

Test & Quizzes

Timer Issue in Tests & Quizzes

Scores for Quizzes Delivered to Groups Don't Display in T&Q

Tests and Quizzes Stuck "In Progress"

T&Q Inputs "Null" in Feedback When Using Markup Text (Cut and Paste from Text Document)

Problems in Question Pools Larger Than 100 Questions

Audio Recording Questions not Working

--Rnarasi 12:59, 2 November 2010 (EDT)

Multiple Correct Questions and Partial Credit

Tests and Quizzes Export Submissions

Site Info

Automatic Email from Add Participant not working

Personal tools