Known Issues

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(LockDown Browser issues in Tests & Quizzes)
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===LockDown Browser issues in Tests & Quizzes===
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===Timer Issue in Tests & Quizzes===
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*''Problem'': We have noticed some problematic behavior in Tests & Quizzes when used with Respondus LockDown Browser. In Tests & Quizzes, if a student does not have the LockDown Browser installed prior to beginning the quiz, the timer will begin from the time they click "Begin Assessment," and will continue to run while they download the browser, causing them to lose part of their allotted time in the quiz. This is an issue with Tests & Quizzes, not LockDown Browser, though.
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*''Problem'': In Tests & Quizzes, if the test has been assigned a username and password, the timer will begin from the time they click the name of the test. This doesn't usually pose a problem, but if there is confusion with the username and password, or if the student must then install the Lockdown browser, the timer is running during this time and will use some of the student's time allotted for the test.
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*''Workaround'': In Tests & Quizzes, we encourage you to set up a "demo" quiz that isn't worth any points or provide the link for the LockDown Browser download in the Quiz introduction ([http://www.respondus.com/lockdown/information.pl?ID=364713981 LockDown Browser Download Link]). This will allow students to download LockDown Browser before their actual quiz, thereby preventing the issue of them losing time in their quiz after clicking "Begin Assessment."
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*''Workaround'': In Tests & Quizzes, if you are going to use the Lockdown browser, we encourage you to set up a "demo" quiz that isn't worth any points or provide the link for the LockDown Browser download in the Quiz introduction ([http://www.respondus.com/lockdown/information.pl?ID=364713981 LockDown Browser Download Link]). This will allow students to download LockDown Browser before their actual quiz, thereby preventing the issue of them losing time in their quiz after clicking "Begin Assessment."
*''Status'': Under investigation. --[[User:viegerrm|Rayne]] 11:14, 5 October 2012 (EDT)
*''Status'': Under investigation. --[[User:viegerrm|Rayne]] 11:14, 5 October 2012 (EDT)

Revision as of 14:45, 11 January 2013

Last updated: 1-11-2013

Resolved Known Issues As issues are resolved, they are moved to this area.

Contents

General

Video Playback Errors on Mac OS X Using Video Streaming/Storage

  1. Download the ASX file by right-clicking (or CTRL-clicking) on the link on your Sakai page.
  2. Open the file in Text Editor.
  3. Copy the URL within the ASX file.
  4. Paste the URL into your web browser's address bar.


Timer Issue in Tests & Quizzes

Problems opening large PDFs in IE using Adobe Reader Plugin

Announcements sorting in My Workspace > Recent Announcements

Image Properties Window does not display fully in Site Information Display

Assessment Pool Questions do not Display in Firefox 11

Toolbar Does Not Display When Using IE7

Need Special Instructions to Set up Webdav in Windows 7 and Mac Snow Leopard

--Jolaine 09:42, 28 January 2011 (EST)

Instructor Receives "bug" Error when Trying to Access any Tool (Uncommon)

Some Users See 404 Error When Logging In (Rare)

User Sees Different "My Workspace" than Majority (Rare)

Messages to Gatorlink Email from e-Learning Captured by UF Spam Filter (Rare)

Auto-Groups Does not Work

My Active Sites display issue with multiple rows

Adobe Flash 11.3 update not compatible with Firefox 13

Assessments

Assessments Tool Does Not Display Well in IE if all Questions Displayed on One Page

Assignments

Some Grades Not Released When Instructor Clicks "Return to Student."

Turnitin Report Not Always Generated

Vote on this Issue

Many of the files that do not get a report have naming convention issues. Make sure students know that their files should not have spaces in the name and should only have one extension. Do not use characters in the file name other than letters, numbers, - or _. Sometimes the file actually does get submitted to Turnitin, but does not generate a report icon. To see if there is a report there, click on any other student's Turnitin report and at the top of that screen you will see a link that says "Paper # of #." Click that link. You will see a drop-down of all reports. See if the student's report is in the list.

--Narasi 12:28, 6 July 2011 (EDT)

Content Editor

Content Editor in Lessons Can't Edit Source Code in IE

Spell Check Not Available in Content Editor

Discussions

Can't Limit Discussions to Groups if Students Have Viewed Them

--Pchap 12:08, 20 May 2011 (EDT)

Gradebook and/or Gradebook 2

Student List Disappears in Gradebook 2 when Gradebook is incorrectly weighted

Server 500 Error in Gradebook 2

Columns "Disappear" if not included in grade in Gradebook 2

Import from Site Does Not Work with Gradebook 2

UFID Column Causing Problems with File Import

Gradebook Won't Export if Roster is Very Large (1000 students)

Browser Export as CSV Export as Excel
Gradebook Gradebook 2 Gradebook Gradebook2
Internet Explorer No Yes No No
Firefox Yes Yes No Yes
Chrome Yes Yes No Yes

--Pchap 12:28, 2 February 2011 (EST)

Terminology Incorrect When Using the "Grade Using Percentage" in Gradebook 2

Can't Change from Points to Percentages Once Point Data has Been Entered in Gradebook 2

Syllabus

Syllabus Redirect Does Not Work Consistently

Publicly Viewable Option Doesn't Work in Syllabus Tool

--Jolaine 10:04, 7 March 2011 (EST)

Test & Quizzes

Scores for Quizzes Delivered to Groups Don't Display in T&Q

Tests and Quizzes Stuck "In Progress"

T&Q Inputs "Null" in Feedback When Using Markup Text (Cut and Paste from Text Document)

Problems in Question Pools Larger Than 100 Questions

Audio Recording Questions not Working

--Rnarasi 12:59, 2 November 2010 (EDT)

Facilitators do not See Published Assessments in T&Q (Rare)

Multiple Correct Questions and Partial Credit

Tests and Quizzes Export Submissions

Site Info

Automatic Email from Add Participant not working

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