Known Issues
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*Status: Cause being researched | *Status: Cause being researched | ||
*Workaround: Identified – download 'PDF Download' plug-in for firefox - https://addons.mozilla.org/en-US/firefox/addon/636/ to overcome this issue. | *Workaround: Identified – download 'PDF Download' plug-in for firefox - https://addons.mozilla.org/en-US/firefox/addon/636/ to overcome this issue. | ||
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| + | ===Users in Sakai Cannot Change Gatorlink Username=== | ||
| + | Status: Issue has been identified and status is currently on hold | ||
===Webdav in Mac Snow Leopard and Windows 7 Does Not Work=== | ===Webdav in Mac Snow Leopard and Windows 7 Does Not Work=== | ||
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===Roster Not Loaded=== | ===Roster Not Loaded=== | ||
Workaround: Contact LSS staff to be assisted with adding roster to the course that is missing the enrollment | Workaround: Contact LSS staff to be assisted with adding roster to the course that is missing the enrollment | ||
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| + | ===Groups in Sakai - Auto Groups Sections – Does Not Populate=== | ||
| + | Continued: If groups are added with roles Instructor or TA and group members completes process but later on un-enrolls members from the group. Double click on members in groups or sites will lead to adding or removing user from that panel.=== | ||
| + | Workaround: use user id’s listed below to add members to the groups | ||
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| + | ===Gradebook VS Gradebook 2=== | ||
| + | a) terminology when using % Gradebook lists that as relative weight while gradebook lists it as points but calculates relative weights. | ||
| + | b) If one wants to change from points to % after they have entered some grades best to do that in Gradebook than Gradebook 2 as gradebook 2 will want one to delete all old points and then enter new points however gradebook will allow you to do so without getting rid of old points. But will always recommend they download the gradebook first for safe keeping. | ||
| + | c) If using percentage all columns should total up to the total of 100% if only a few columns are entered then the columns will accounts for a greater %’s mathematically it is correct because you only may have a total of 10% of the total 100% accounted. | ||
===Syllabus Redirect Does Not Work Consistently=== | ===Syllabus Redirect Does Not Work Consistently=== | ||
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Status: Making arrangements with developers on changing the default to not send messages | Status: Making arrangements with developers on changing the default to not send messages | ||
Workaround: Go to Discussions < Watch < do not send notification | Workaround: Go to Discussions < Watch < do not send notification | ||
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| + | ===Entity Picker Links for Discussions Only Shows for Creator of Topic=== | ||
| + | Workaround: Creator has to link the discussion if using entity picker | ||
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| + | ==Journals== | ||
| + | ===Journal tool missing=== | ||
| + | Status: Issue reported fix identified | ||
==TurningPoint== | ==TurningPoint== | ||
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Workaround: Use firefox plugin https://addons.mozilla.org/en-US/firefox/tag/replace - PS: additional testing to be done to make sure we are comfortable with this. | Workaround: Use firefox plugin https://addons.mozilla.org/en-US/firefox/tag/replace - PS: additional testing to be done to make sure we are comfortable with this. | ||
Update: Oct 5th – Does not show in feedback as null when Question/Selection level feedback is enabled | Update: Oct 5th – Does not show in feedback as null when Question/Selection level feedback is enabled | ||
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| + | ===T&Q Preview Timer Not Displayed so Student Gets No Grade=== | ||
| + | Workaround: To see timer work use the View site as student, to get a grade one can test with TA hopefully LOA1 will help in the future. | ||
===Import in T&Q Does Not Work and Can Corrupt Username=== | ===Import in T&Q Does Not Work and Can Corrupt Username=== | ||
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Workaround: Use the Markup text option to create quiz. If users get an error when attempting to create question pool or access a question pool please report user to LSS staff a manual process has been identified but will take some time to be implemented, | Workaround: Use the Markup text option to create quiz. If users get an error when attempting to create question pool or access a question pool please report user to LSS staff a manual process has been identified but will take some time to be implemented, | ||
| - | == | + | ===Large Question Pools 100 Per Pool=== |
| - | + | Status: Leads to performance issues in accessing the question pools. | |
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| - | Leads to performance issues in accessing the question pools. | + | |
Workaround: Use smaller number of questions per pool, you can also use sub pools. | Workaround: Use smaller number of questions per pool, you can also use sub pools. | ||
| - | === | + | ===T&Q Displays Answer to Students with Certain Settings=== |
| + | Certain Settings: If a Quiz that uses random questions from a question pool is delivered with settings < Navigations < Random access to questions from a Table of Contents. (There are "Next" and "Previous" buttons on each page for navigation.) < This displays the table of contents and also displays if they got the right or wrong answer (from the score displayed next to the question 1/1) . This DOES NOT manifest itself this way when Radom questions from question pool is used.=== | ||
Workaround: If using random questions from a question pool in T&Q settings < Navigations < Linear access to questions with NO return to previous pages. (There are only "Next" buttons to go forward. There is NO Table of Contents page.) If you display 1 question at a time then students cannot go back to make changes to a question they had attempted already. You may choose to display all questions in a single page or all parts to display in a single page (please contact LSS staff if you wish to make this change for a quiz that has already been set) | Workaround: If using random questions from a question pool in T&Q settings < Navigations < Linear access to questions with NO return to previous pages. (There are only "Next" buttons to go forward. There is NO Table of Contents page.) If you display 1 question at a time then students cannot go back to make changes to a question they had attempted already. You may choose to display all questions in a single page or all parts to display in a single page (please contact LSS staff if you wish to make this change for a quiz that has already been set) | ||
Update Oct 6th – Happens only if Immediate feedback is enabled | Update Oct 6th – Happens only if Immediate feedback is enabled | ||
| - | === | + | ===T&Q Audio Type Questions=== |
| - | + | Issue: Errors our due to Java policies – bug reported to developers | |
| - | === | + | ==Assignments== |
| - | Workaround: | + | ===Turnitin Report Not Generated=== |
| + | Status: Works only for word docs currently. Being tested for duplication and analyzing characteristics of user submissions | ||
| + | Workaround: ask user who did not get a report generated to resubmit their paper | ||
| - | === | + | ===Assignment Comments Generate HTML Tags=== |
Workaround: use attachments or post in inline submissions area | Workaround: use attachments or post in inline submissions area | ||
| - | === | + | ===Assignments allows only 1 decimal point=== |
| - | a | + | Status: Reported to ICS |
| - | + | Workaround: Create a column in the gradebook and associate the assignment grade to existing column in gradebook. This will allow you to edit the grade to 2 decimal points in the GB (not within the assignment) | |
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| - | === | + | <!-- |
| + | ===No spell check in HTML editor=== | ||
| + | Status: Firefox will be grayed out, IE will shows icon but will prompt for a IE plugin | ||
| - | === | + | ===Assessments tool does not display well in IE testing under progress, works fine in Firefox. If all questions as displayed or parts of questions are displayed on a single page they do not load. Assessment DOEST NOT load at all if using IE 7 or 8 on Windows 7 (vista not tested) works fine on XP.=== |
===GB import: 2 options Import gradebook item from spreadsheet, Import grades=== | ===GB import: 2 options Import gradebook item from spreadsheet, Import grades=== | ||
Revision as of 19:28, 13 October 2010
General
PDF Downloads in Firefox and Chrome
- Status: Cause being researched
- Workaround: Identified – download 'PDF Download' plug-in for firefox - https://addons.mozilla.org/en-US/firefox/addon/636/ to overcome this issue.
Users in Sakai Cannot Change Gatorlink Username
Status: Issue has been identified and status is currently on hold
Webdav in Mac Snow Leopard and Windows 7 Does Not Work
Workaround : (Leopard works fine) use Bitkinex for Windows 7 http://www.bitkinex.com/ for Mac Snow Leopard use Goliath http://www.webdav.org/goliath/ may file under resources
Dangling Realm Causes Users 404 Error When Logging In
Status: Root cause still being explored
Workaround: users can use https://elearning2.courses.ufl.edu/portal/site/~GLUSERNAME Issue can be reported to HD/LSS staff and can be fixed manually but may take time
Dangling Realm Causes Login Errors
Status: being researched
Workaround: Do not delete any course or project site that has users or design that you plan to use for a regular course. Not sure if we need to talk about this or otherwise?
Missing Unpublished Site Icon
- Status: Cause identified fix being researched
- Workaround: Go to my workspace< Worksite< look at the status here for all sites that are published or unpublished to determine if they are published or otherwise.
User Sees Different My workspace Than Majority
Workaround: Issue can be reported to HD/LSS staff and can be fixed manually but may take time
Roster Not Loaded
Workaround: Contact LSS staff to be assisted with adding roster to the course that is missing the enrollment
Groups in Sakai - Auto Groups Sections – Does Not Populate
Continued: If groups are added with roles Instructor or TA and group members completes process but later on un-enrolls members from the group. Double click on members in groups or sites will lead to adding or removing user from that panel.=== Workaround: use user id’s listed below to add members to the groups
Gradebook VS Gradebook 2
a) terminology when using % Gradebook lists that as relative weight while gradebook lists it as points but calculates relative weights. b) If one wants to change from points to % after they have entered some grades best to do that in Gradebook than Gradebook 2 as gradebook 2 will want one to delete all old points and then enter new points however gradebook will allow you to do so without getting rid of old points. But will always recommend they download the gradebook first for safe keeping. c) If using percentage all columns should total up to the total of 100% if only a few columns are entered then the columns will accounts for a greater %’s mathematically it is correct because you only may have a total of 10% of the total 100% accounted.
Syllabus Redirect Does Not Work Consistently
Workaround: Link to a Syllabus document or use inbuilt syllabus creator do not use multiple files and redirects in Syllabus tool
Space in File Name Attachments
Status: Problem reported to developers Workaround: Identified – use – or _ instead of spaces
CC from Sakai Land in Spam Folder
Status: Being tested for additional details and develop instructions on how to white list mail.
Discussions
Space in File Name Attachments
Status: Problem reported to developers Workaround: Use a dash(-) or underscore(_) instead of spaces in file name
Users Get Mails When New Posts Are Made to Discussions
Status: Making arrangements with developers on changing the default to not send messages Workaround: Go to Discussions < Watch < do not send notification
Entity Picker Links for Discussions Only Shows for Creator of Topic
Workaround: Creator has to link the discussion if using entity picker
Journals
Journal tool missing
Status: Issue reported fix identified
TurningPoint
TurningPoint roster export in IE
Status: Being researched to see if an IE setting can be tweaked to prevent truncating file names and extensions. Update: http://support.microsoft.com/kb/316431 issue reported to vendor as per Mark’s request Workaround: Use Firefox
TurningPoint Import Problems
Workaround: Use the .csv file generated by TurningPoint from 'session reports' tab in Powerpoint, TurningPoint, and import the session file into Sakai. This is the only workaround as this is a vendor provided code.
Test & Quizzes
T&Q Edit Published and Attempted Quiz
Status: Fix soon to be tested and promoted to production, DO NOT use 'remove' this will reset all submissions.
T&Q Inputs Null in Feedback When Using Markup Text
Workaround: Use firefox plugin https://addons.mozilla.org/en-US/firefox/tag/replace - PS: additional testing to be done to make sure we are comfortable with this. Update: Oct 5th – Does not show in feedback as null when Question/Selection level feedback is enabled
T&Q Preview Timer Not Displayed so Student Gets No Grade
Workaround: To see timer work use the View site as student, to get a grade one can test with TA hopefully LOA1 will help in the future.
Import in T&Q Does Not Work and Can Corrupt Username
Status: Issue being looked into in the community and to be included in future upgrades. Workaround: Use the Markup text option to create quiz. If users get an error when attempting to create question pool or access a question pool please report user to LSS staff a manual process has been identified but will take some time to be implemented,
Large Question Pools 100 Per Pool
Status: Leads to performance issues in accessing the question pools. Workaround: Use smaller number of questions per pool, you can also use sub pools.
T&Q Displays Answer to Students with Certain Settings
Certain Settings: If a Quiz that uses random questions from a question pool is delivered with settings < Navigations < Random access to questions from a Table of Contents. (There are "Next" and "Previous" buttons on each page for navigation.) < This displays the table of contents and also displays if they got the right or wrong answer (from the score displayed next to the question 1/1) . This DOES NOT manifest itself this way when Radom questions from question pool is used.=== Workaround: If using random questions from a question pool in T&Q settings < Navigations < Linear access to questions with NO return to previous pages. (There are only "Next" buttons to go forward. There is NO Table of Contents page.) If you display 1 question at a time then students cannot go back to make changes to a question they had attempted already. You may choose to display all questions in a single page or all parts to display in a single page (please contact LSS staff if you wish to make this change for a quiz that has already been set) Update Oct 6th – Happens only if Immediate feedback is enabled
T&Q Audio Type Questions
Issue: Errors our due to Java policies – bug reported to developers
Assignments
Turnitin Report Not Generated
Status: Works only for word docs currently. Being tested for duplication and analyzing characteristics of user submissions Workaround: ask user who did not get a report generated to resubmit their paper
Assignment Comments Generate HTML Tags
Workaround: use attachments or post in inline submissions area
Assignments allows only 1 decimal point
Status: Reported to ICS Workaround: Create a column in the gradebook and associate the assignment grade to existing column in gradebook. This will allow you to edit the grade to 2 decimal points in the GB (not within the assignment)
