Known Issues

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PDF Downloads in Firefox and Chrome

Users in Sakai Cannot Change Gatorlink Username

Status: Issue has been identified and status is currently on hold

Webdav in Mac Snow Leopard and Windows 7 Does Not Work

Workaround : (Leopard works fine) use Bitkinex for Windows 7 for Mac Snow Leopard use Goliath may file under resources

Dangling Realm Causes Users 404 Error When Logging In

Status: Root cause still being explored

Workaround: users can use Issue can be reported to HD/LSS staff and can be fixed manually but may take time

Dangling Realm Causes Login Errors

Status: being researched

Workaround: Do not delete any course or project site that has users or design that you plan to use for a regular course. Not sure if we need to talk about this or otherwise?

Missing Unpublished Site Icon

User Sees Different My workspace Than Majority

Workaround: Issue can be reported to HD/LSS staff and can be fixed manually but may take time

Roster Not Loaded

Workaround: Contact LSS staff to be assisted with adding roster to the course that is missing the enrollment

Groups in Sakai - Auto Groups Sections – Does Not Populate

Continued: If groups are added with roles Instructor or TA and group members completes process but later on un-enrolls members from the group. Double click on members in groups or sites will lead to adding or removing user from that panel.=== Workaround: use user id’s listed below to add members to the groups

Gradebook VS Gradebook 2

a) terminology when using % Gradebook lists that as relative weight while gradebook lists it as points but calculates relative weights. b) If one wants to change from points to % after they have entered some grades best to do that in Gradebook than Gradebook 2 as gradebook 2 will want one to delete all old points and then enter new points however gradebook will allow you to do so without getting rid of old points. But will always recommend they download the gradebook first for safe keeping. c) If using percentage all columns should total up to the total of 100% if only a few columns are entered then the columns will accounts for a greater %’s mathematically it is correct because you only may have a total of 10% of the total 100% accounted.

Syllabus Redirect Does Not Work Consistently

Workaround: Link to a Syllabus document or use inbuilt syllabus creator do not use multiple files and redirects in Syllabus tool


Space in File Name Attachments

Status: Problem reported to developers Workaround: Identified – use – or _ instead of spaces

CC from Sakai Land in Spam Folder

Status: Being tested for additional details and develop instructions on how to white list mail.


Space in File Name Attachments

Status: Problem reported to developers Workaround: Use a dash(-) or underscore(_) instead of spaces in file name

Users Get Mails When New Posts Are Made to Discussions

Status: Making arrangements with developers on changing the default to not send messages Workaround: Go to Discussions < Watch < do not send notification

Entity Picker Links for Discussions Only Shows for Creator of Topic

Workaround: Creator has to link the discussion if using entity picker


Journal tool missing

Status: Issue reported fix identified


TurningPoint roster export in IE

Status: Being researched to see if an IE setting can be tweaked to prevent truncating file names and extensions. Update: issue reported to vendor as per Mark’s request Workaround: Use Firefox

TurningPoint Import Problems

Workaround: Use the .csv file generated by TurningPoint from 'session reports' tab in Powerpoint, TurningPoint, and import the session file into Sakai. This is the only workaround as this is a vendor provided code.

Test & Quizzes

T&Q Edit Published and Attempted Quiz

Status: Fix soon to be tested and promoted to production, DO NOT use 'remove' this will reset all submissions.

T&Q Inputs Null in Feedback When Using Markup Text

Workaround: Use firefox plugin - PS: additional testing to be done to make sure we are comfortable with this. Update: Oct 5th – Does not show in feedback as null when Question/Selection level feedback is enabled

T&Q Preview Timer Not Displayed so Student Gets No Grade

Workaround: To see timer work use the View site as student, to get a grade one can test with TA hopefully LOA1 will help in the future.

Import in T&Q Does Not Work and Can Corrupt Username

Status: Issue being looked into in the community and to be included in future upgrades. Workaround: Use the Markup text option to create quiz. If users get an error when attempting to create question pool or access a question pool please report user to LSS staff a manual process has been identified but will take some time to be implemented,

Large Question Pools 100 Per Pool

Status: Leads to performance issues in accessing the question pools. Workaround: Use smaller number of questions per pool, you can also use sub pools.

T&Q Displays Answer to Students with Certain Settings

Certain Settings: If a Quiz that uses random questions from a question pool is delivered with settings < Navigations < Random access to questions from a Table of Contents. (There are "Next" and "Previous" buttons on each page for navigation.) < This displays the table of contents and also displays if they got the right or wrong answer (from the score displayed next to the question 1/1) . This DOES NOT manifest itself this way when Radom questions from question pool is used.=== Workaround: If using random questions from a question pool in T&Q settings < Navigations < Linear access to questions with NO return to previous pages. (There are only "Next" buttons to go forward. There is NO Table of Contents page.) If you display 1 question at a time then students cannot go back to make changes to a question they had attempted already. You may choose to display all questions in a single page or all parts to display in a single page (please contact LSS staff if you wish to make this change for a quiz that has already been set) Update Oct 6th – Happens only if Immediate feedback is enabled

T&Q Audio Type Questions

Issue: Errors our due to Java policies – bug reported to developers


Turnitin Report Not Generated

Status: Works only for word docs currently. Being tested for duplication and analyzing characteristics of user submissions Workaround: ask user who did not get a report generated to resubmit their paper

Assignment Comments Generate HTML Tags

Workaround: use attachments or post in inline submissions area

Assignments allows only 1 decimal point

Status: Reported to ICS Workaround: Create a column in the gradebook and associate the assignment grade to existing column in gradebook. This will allow you to edit the grade to 2 decimal points in the GB (not within the assignment)

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