Known Issues

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(Assignment Comments Generate HTML Tags)
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*''Problem'': There is an option in the Content Editor called the Entity Picker [[File:entity-picker.png]].  This option is supposed to allow you to link to live Discussions, Assignments and Tests & Quizzes, but does not function as intended.  Our recommendation at the present time is not to use the Entity Picker.  
*''Problem'': There is an option in the Content Editor called the Entity Picker [[File:entity-picker.png]].  This option is supposed to allow you to link to live Discussions, Assignments and Tests & Quizzes, but does not function as intended.  Our recommendation at the present time is not to use the Entity Picker.  
*''Workaround'': None.
*''Workaround'': None.
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*''Status'': Under investigation.
 
-
 
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===Terminology Incorrect When Using the "Grade Using Percentage" in Gradebook 2===
 
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*''Problem'': In Gradebook 2, if you set the "Grade Using:" option to "Percentage," the creation of Gradebook Items (columns) still asks for "points" when it should say "Percentage of total grade."
 
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*''Workaround''" The tool actually functions the way it should, it is just the terminology that is off.  When grading by percentages all columns are worth 100 points.  When you are creating a new column, in the field where it asks you to enter the "Points," enter the "Percentage of total grade."
 
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*''Status'': Under investigation.
 
-
 
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===Can't Change from Points to Percentages in Gradebook 2===
 
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*''Problem'': In Gradebook 2, if you have set up the gradebook to use points and you have already entered points in columns, if you change it to percentages, you will get erratic data in the columns that already have points in them. 
 
-
*''Workaround'': It is best to change from points to percentages in Gradebook rather than Gradebook 2.  If you use Gradebook 2, you will have to delete all old points and then enter new points, however Gradebook will allow you to do so without getting rid of old points. Either way, download the gradebook first for safe keeping.
 
*''Status'': Under investigation.
*''Status'': Under investigation.
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*''Workaround'':  Use "create" option instead of "redirect" option.  
*''Workaround'':  Use "create" option instead of "redirect" option.  
*''Status'': Under investigation.
*''Status'': Under investigation.
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==Mail==
 
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===Can't Open Attachments in Mail===
 
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*''Problem'': If someone adds a file attachment to a Mail or Discussions post, the file will not open if there are spaces in the file name.
 
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*''Workaround'': Do not attach a document with a space in the file name.  Use _ or - in places of spaces.
 
-
*''Status'': Has been reported to developers
 
==Discussions==
==Discussions==
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*''Workaround'': Go to Discussions and click on '''Watch''' at the top of the screen. Change your preference to "Do not send notification."
*''Workaround'': Go to Discussions and click on '''Watch''' at the top of the screen. Change your preference to "Do not send notification."
*''Status'': Making arrangements with developers on changing the default to not send messages
*''Status'': Making arrangements with developers on changing the default to not send messages
 +
 +
==Gradebook==
 +
===Terminology Incorrect When Using the "Grade Using Percentage" in Gradebook 2===
 +
*''Problem'': In Gradebook 2, if you set the "Grade Using:" option to "Percentage," the creation of Gradebook Items (columns) still asks for "points" when it should say "Percentage of total grade."
 +
*''Workaround''" The tool actually functions the way it should, it is just the terminology that is off.  When grading by percentages all columns are worth 100 points.  When you are creating a new column, in the field where it asks you to enter the "Points," enter the "Percentage of total grade."
 +
*''Status'': Under investigation.
 +
 +
===Can't Change from Points to Percentages in Gradebook 2===
 +
*''Problem'': In Gradebook 2, if you have set up the gradebook to use points and you have already entered points in columns, if you change it to percentages, you will get erratic data in the columns that already have points in them. 
 +
*''Workaround'': It is best to change from points to percentages in Gradebook rather than Gradebook 2.  If you use Gradebook 2, you will have to delete all old points and then enter new points, however Gradebook will allow you to do so without getting rid of old points. Either way, download the gradebook first for safe keeping.
 +
*''Status'': Under investigation.
 +
 +
==Mail==
 +
===Can't Open Attachments in Mail===
 +
*''Problem'': If someone adds a file attachment to a Mail or Discussions post, the file will not open if there are spaces in the file name.
 +
*''Workaround'': Do not attach a document with a space in the file name.  Use _ or - in places of spaces.
 +
*''Status'': Has been reported to developers
==TurningPoint==
==TurningPoint==

Revision as of 16:38, 25 October 2010

Last updated: 10-25-2010

Contents

General

Unable to Download PDFs in Firefox and Chrome

Users in Sakai Cannot Change Gatorlink Username

Webdav in Mac Snow Leopard and Windows 7 Does Not Work

Some Users See 404 Error When Logging In (Rare)

User Sees Different My Workspace than Majority (Rare)

CC to Gatorlink Email from Sakai Captured by "Barracuda" Spam Filter

Auto-Groups Does not Work

Entity Picker (in Content Editor) Not Fully Functional

Spell Check Not Available in Content Editor

Syllabus Redirect Does Not Work Consistently

Discussions

Can't open Attachments in Discussions

Users Get Mails When New Posts Are Made to Discussions

Gradebook

Terminology Incorrect When Using the "Grade Using Percentage" in Gradebook 2

Can't Change from Points to Percentages in Gradebook 2

Mail

Can't Open Attachments in Mail

TurningPoint

TurningPoint roster export in IE

Update: http://support.microsoft.com/kb/316431 issue reported to vendor as per Mark’s request

Issue fixed with new Turning Point Software

available at http://www.turningtechnologies.com/responsesystemsupport/downloads/softwaredownloadsregistration.cfm?type=31&y=lms Sakai Integration 2.6 version

TurningPoint Import Problems

Issue fixed with new Turning Point Software

available at http://www.turningtechnologies.com/responsesystemsupport/downloads/softwaredownloadsregistration.cfm?type=31&y=lms Sakai Integration 2.6 version

Test & Quizzes

T&Q Inputs Null in Feedback When Using Markup Text (Cut and Paste from Text Document)

"Import" can Corrupt Username

Problems Presenting in Question Pools Larger Than 100 Questions

Audio Recording Questions not Working

Facilitators do not See Published Assessments in T&Q

Assignments

Turnitin Report Not Always Generated

Assignment Comments Generate HTML Tags

Assessments

Assessments Tool Does Not Display Well in IE

Key Highlights of 1.2.3 Mid Fall Build

  1. Unpublished icon is now displayed
  2. Published/attempted quizzes can be edited and auto re-grade possible for some quizzes (if a quiz uses a question pool the edit has to be made to the question pool question and it did not flow into the quiz however stand-alone questions can be edited and regarded)
  3. The confusion caused by adding users with their email ID has been removed, the “Add Participants” only allows one to add users based on their UFID’s or gatorlink usernames
  4. Journal tool has been put back
  5. Turnitin name restored in Assignment tool
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