Known Issues

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== General ==
== General ==
===Network Error when attempting to download PDF files from e-Learning when using IE from Off Campus locations===
===Announcements sorting in My Workspace > Recent Announcements===
*''Problem'': Off campus users using Internet Explorer have received errors when attempting to download large PDFs in Sakai.
*''Problem'': Announcements in My Workspace > Recent Announcements are sorting per course chronologically and not based on all announcements in all courses one has access to.
*''Workaround'': Open Adobe Reader/Acrobat and navigate to Edit > Preferences > Internet. Here, make sure to deselect the option that says "Display PDF in Browser." Click OK to save your changes. Next, open Internet Explorer and navigate to Tools > Manage Add-ons (in newer versions of IE, the Tools menu is a gear icon). Select Adobe Reader and click on the "Disable" button. This will force users to open PDFs in Adobe Reader and not their browser. Alternatively one can use Firefox or Chrome.--[[User:Rnarasi|Narasi]] 13:41, 7 September 2012 (EDT)
*''Workaround'': Please sore the messages by "Site" and you can increase the number of announcements to more than 20 to see all the posts from your various sites Or go to the course site to view the announcements.
*''Status'': Under investigation. --[[User:Rnarasi|Narasi]] 10:28, 18 September 2012 (EDT)
===Image Properties Window does not display fully in Site Information Display===
===Image Properties Window does not display fully in Site Information Display===

Revision as of 14:28, 18 September 2012

Last updated: 9-18-2012

Resolved Known Issues As issues are resolved, they are moved to this area.



Announcements sorting in My Workspace > Recent Announcements

Image Properties Window does not display fully in Site Information Display

Assessment Pool Questions do not Display in Firefox 11

Toolbar Does Not Display When Using IE7

Need Special Instructions to Set up Webdav in Windows 7 and Mac Snow Leopard

--Jolaine 09:42, 28 January 2011 (EST)

Instructor Receives "bug" Error when Trying to Access any Tool (Uncommon)

Some Users See 404 Error When Logging In (Rare)

User Sees Different "My Workspace" than Majority (Rare)

Messages to Gatorlink Email from e-Learning Captured by UF Spam Filter (Rare)

Auto-Groups Does not Work

My Active Sites display issue with multiple rows

Adobe Flash 11.3 update not compatible with Firefox 13


Assessments Tool Does Not Display Well in IE if all Questions Displayed on One Page


Some Grades Not Released When Instructor Clicks "Return to Student."

Turnitin Report Not Always Generated

Many of the files that do not get a report have naming convention issues. Make sure students know that their files should not have spaces in the name and should only have one extension. Do not use characters in the file name other than letters, numbers, - or _. Sometimes the file actually does get submitted to Turnitin, but does not generate a report icon. To see if there is a report there, click on any other student's Turnitin report and at the top of that screen you will see a link that says "Paper # of #." Click that link. You will see a drop-down of all reports. See if the student's report is in the list.

--Narasi 12:28, 6 July 2011 (EDT)

Content Editor

Content Editor in Lessons Can't Edit Source Code in IE

Spell Check Not Available in Content Editor


Can't Limit Discussions to Groups if Students Have Viewed Them

--Pchap 12:08, 20 May 2011 (EDT)

Add Attachment to Forum or Topic Error

--Carl33p 09:24, 13 September 2012 (EDT)

Gradebook and/or Gradebook 2

Columns "Disappear" if not included in grade in Gradebook 2

Gradebook 2 "Drop Lowest Score(s)" Doesn't Display Properly

Import from Site Does Not Work with Gradebook 2

UFID Column Causing Problems with File Import

Gradebook Won't Export if Roster is Very Large (1000 students)

Browser Export as CSV Export as Excel
Gradebook Gradebook 2 Gradebook Gradebook2
Internet Explorer No Yes No No
Firefox Yes Yes No Yes
Chrome Yes Yes No Yes

--Pchap 12:28, 2 February 2011 (EST)

Terminology Incorrect When Using the "Grade Using Percentage" in Gradebook 2

Can't Change from Points to Percentages Once Point Data has Been Entered in Gradebook 2


Syllabus Redirect Does Not Work Consistently

Publicly Viewable Option Doesn't Work in Syllabus Tool

--Jolaine 10:04, 7 March 2011 (EST)

Test & Quizzes

Tests and Quizzes Stuck "In Progress"

T&Q Inputs "Null" in Feedback When Using Markup Text (Cut and Paste from Text Document)

Problems in Question Pools Larger Than 100 Questions

Audio Recording Questions not Working

--Rnarasi 12:59, 2 November 2010 (EDT)

Facilitators do not See Published Assessments in T&Q (Rare)

Multiple Correct Questions and Partial Credit

Tests and Quizzes Export Submissions

Site Info

Automatic Email from Add Participant not working

Personal tools