Known Issues

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(Assessment Pool Questions do not Display in Firefox 11)
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*''Workaround'':  After specifying the height and width, press the Enter key. This will insert the image. Alternatively, you can also edit the site information display by navigating to Site Info>Edit Site Information.
*''Workaround'':  After specifying the height and width, press the Enter key. This will insert the image. Alternatively, you can also edit the site information display by navigating to Site Info>Edit Site Information.
*''Status'': Fixed, with new 1.4.2 build.--[[User:viegerrm|Rayne]] 2:44 , 28 August 2012 (EDT)--
*''Status'': Fixed, with new 1.4.2 build.--[[User:viegerrm|Rayne]] 2:44 , 28 August 2012 (EDT)--
===Assessment Pool Questions do not Display in Firefox 11===
*''Problem'': In Firefox 11, when an instructor goes to the Question Pools, opens the pool and clicks on the title of the question, the question text and answer boxes appear empty. When an instructor is trying to view the student submission in an essay question, the answer box appears empty.
*''Workaround'':  Use IE or Chrome browsers.  In Firefox 11, you can click the "view full screen" icon and see and edit the question text there.  You can also see and edit the text in the HTML code. 
*''Status'': Fixed, with upgrade to Firefox 12.--[[User:Rnarasi|Narasi]] 12:09, 5 June 2012 (EDT)--
===Toolbar Does Not Display When Using IE7===
===Toolbar Does Not Display When Using IE7===

Revision as of 15:08, 23 January 2013

Last updated: 1-23-2013

Resolved Known Issues As issues are resolved, they are moved to this area.



Video Playback Errors on Mac OS X Using Video Streaming/Storage

  1. Download the ASX file by right-clicking (or CTRL-clicking) on the link on your Sakai page.
  2. Open the file in Text Editor.
  3. Copy the URL within the ASX file.
  4. Paste the URL into your web browser's address bar.

Problems opening large PDFs in IE using Adobe Reader Plugin

Image Properties Window does not display fully in Site Information Display

Toolbar Does Not Display When Using IE7

Need Special Instructions to Set up Webdav in Windows 7 and Mac Snow Leopard

--Jolaine 09:42, 28 January 2011 (EST)

Instructor Receives "bug" Error when Trying to Access any Tool (Uncommon)

Some Users See 404 Error When Logging In (Rare)

User Sees Different "My Workspace" than Majority (Rare)

Messages to Gatorlink Email from e-Learning Captured by UF Spam Filter (Rare)

Auto-Groups Does not Work

My Active Sites display issue with multiple rows

Adobe Flash 11.3 update not compatible with Firefox 13


Assessments not displaying Survey results and Summary of data

--Narasi 09:10, 15 January 2013 (EST)

Assessments Tool Does Not Display Well in IE if all Questions Displayed on One Page


Some Grades Not Released When Instructor Clicks "Return to Student."

Turnitin Report Not Always Generated

Vote on this Issue

Many of the files that do not get a report have naming convention issues. Make sure students know that their files should not have spaces in the name and should only have one extension. Do not use characters in the file name other than letters, numbers, - or _. Sometimes the file actually does get submitted to Turnitin, but does not generate a report icon. To see if there is a report there, click on any other student's Turnitin report and at the top of that screen you will see a link that says "Paper # of #." Click that link. You will see a drop-down of all reports. See if the student's report is in the list.

--Narasi 12:28, 6 July 2011 (EDT)

Content Editor

Content Editor in Lessons Can't Edit Source Code in IE

Spell Check Not Available in Content Editor


Can't Limit Discussions to Groups if Students Have Viewed Them

--Pchap 12:08, 20 May 2011 (EDT)

Student View Isn't Accurate when Dates Have Been Set if Student View was Used Prior to Setting Dates

--Jolaine 09:53, 11 January 2013 (EST)

Gradebook and/or Gradebook 2

Student List Disappears in Gradebook 2 when Gradebook is incorrectly weighted

Server 500 Error in Gradebook 2

Columns "Disappear" if not included in grade in Gradebook 2

Import from Site Does Not Work with Gradebook 2

UFID Column Causing Problems with File Import

Gradebook Won't Export if Roster is Very Large (1000 students)

Browser Export as CSV Export as Excel
Gradebook Gradebook 2 Gradebook Gradebook2
Internet Explorer No Yes No No
Firefox Yes Yes No Yes
Chrome Yes Yes No Yes

--Pchap 12:28, 2 February 2011 (EST)

Terminology Incorrect When Using the "Grade Using Percentage" in Gradebook 2

Can't Change from Points to Percentages Once Point Data has Been Entered in Gradebook 2


Syllabus Redirect Does Not Work Consistently

Publicly Viewable Option Doesn't Work in Syllabus Tool

--Jolaine 10:04, 7 March 2011 (EST)

Test & Quizzes

Timer Issue in Tests & Quizzes

Scores for Quizzes Delivered to Groups Don't Display in T&Q

Tests and Quizzes Stuck "In Progress"

T&Q Inputs "Null" in Feedback When Using Markup Text (Cut and Paste from Text Document)

Problems in Question Pools Larger Than 100 Questions

Audio Recording Questions not Working

--Rnarasi 12:59, 2 November 2010 (EDT)

Facilitators do not See Published Assessments in T&Q (Rare)

Multiple Correct Questions and Partial Credit

Tests and Quizzes Export Submissions

Site Info

Automatic Email from Add Participant not working

Personal tools