Known Issues

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Last updated: 3-27-2014

Resolved Known Issues As issues are resolved, they are moved to this area.



Page anchors in the e-Learning system do not work within Firefox

--Kate 08:11, 27 March 2014 (EDT)

Importing sites with many items in Lessons can interfere with importing course

--Kate 07:57, 27 March 2014 (EDT)

With larger numbers of items, the Lessons tool fails to load.

--Kate 07:47, 27 March 2014 (EDT)

Can’t edit section content in Lessons

--Kate 15:04, 26 March 2014 (EDT)

Can’t add/change Profile Picture

--Kate 15:12, 26 March 2014 (EDT)

Video Playback Errors on Mac OS X Using Video Streaming/Storage

  1. Download the ASX file by right-clicking (or CTRL-clicking) on the link on your Sakai page.
  2. Open the file in Text Editor.
  3. Copy the URL within the ASX file.
  4. Paste the URL into your web browser's address bar.

Problems opening large PDFs in IE/Firefox using Adobe Reader Plugin

Messages to Gatorlink Email from e-Learning Captured by UF Spam Filter (Rare)

--Kate 15:26, 26 March 2014 (EDT)


Blank questions in a question pool can cause the system to fail to automatically grade assessments.

--Kate 07:20, 27 March 2014 (EDT)

Once an Assessment has been "Test-Driven" the "View Site as: Student" will display as "completed."

--Jolaine 11:05, 11 February 2014 (EST)

Can't View Student Submissions in IE Browser

--Jolaine 16:42, 27 January 2014 (EST)

Difficult to see Student Answers in Fill-in-the-Blank Questions

--Jolaine 14:51, 14 October 2013 (EDT)


Turnitin in Assignments Breaks if Default Settings are Changed

Turnitin settings.png

On Occasion, you may see other default settings come up. If you see that, check the boxes that aren't checked and proceed. If you create an Assignment with settings other than the default, reports will not be generated and the settings cannot be set back to the default, so there is no way to fix the Assignment once it is broken. You will often see an error message when you save the Assignment:"!Alert: The assignment was saved, but Turnitin information was unable to be updated. Please try saving again." This message does not necessarily mean your Assignment is broken. As long as you have the Turnitin Repository Settings highlighted in the image above, your Assignment is probably fine. An exception MIGHT be if you change the Open Date, Due Date, or Accept Until Date in a published Assignment. These dates do communicate with Turnitin and so could cause the problem.

--Jolaine 09:35, 5 July 2013 (EDT)

Certain Symbols in Gradebook Column Titles Prevent Column from Being Associated with Assignment

--Jolaine 09:38, 2 August 2013 (EDT)

Instructor Comments Cannot be Removed

--Jolaine 09:55, 25 October 2013 (EDT)

Assignment 2 (pilot)

Can’t delete assignments in Assignment 2


--Vieger 2 May 2013 (EDT)

Calendar date selector not working in Assignment 2


--Vieger 2 May 2013 (EDT)

Content Editor

Content Editor in Lessons Can't Edit Source Code in IE

Spell Check Not Available in Content Editor


Can't Limit Discussions to Groups if Students Have Viewed Them

--Pchap 12:08, 20 May 2011 (EDT)

Student View Isn't Accurate when Dates Have Been Set if Student View was Used Prior to Setting Dates

--Jolaine 09:53, 11 January 2013 (EST)

View Full Description Disappearing

--Anchalee 15:37, 24 May 2014 (EDT)

Gradebook and/or Gradebook 2

Adding multiple new items in Gradebook with Internet Explorer


--Vieger 2 May 2013 (EDT)

Cannot Import Gradebook 2 From Previous Semester


--Vieger 2 May 2013 (EDT)

Extra Credit issue when using No Categories in Gradebook 2


--Vieger 5 March 2013 (EDT)

CE Student Role does not appear in All Grades View in Gradebook

Student List Disappears in Gradebook 2

Server 500 Error in Gradebook 2

Columns "Disappear" if not included in grade in Gradebook 2

UFID and Section Columns Must be Removed Prior to File Import

Gradebook Won't Export if Roster is Very Large (1000 students)

Browser Export as CSV Export as Excel
Gradebook Gradebook 2 Gradebook Gradebook2
Internet Explorer No Yes No No
Firefox Yes Yes No Yes
Chrome Yes Yes No Yes

--Pchap 12:28, 2 February 2011 (EST)

Can't Change from Points to Percentages Once Point Data has Been Entered in Gradebook 2

Learning Module (pilot)

Issue with Assignment Release criteria logic


--Narasi 2 May 2013 (EDT)

Can’t import Learning Module from one semester to the next


--Vieger 2 May 2013 (EDT)


Calendar date selector not working in Polls

--Vieger 2 May 2013 (EDT)


WebDav Not Working

--Jolaine 11:29, 13 March 2014 (EDT)

Instructors Unable to Change File Type from "Public" to "Site Only"

--Jolaine 12:55, 15 May 2013 (EDT)

Need Special Instructions to Set up Webdav in Mac OS

--Jolaine 10:15, 23 January 2013 (EST)


Syllabus View Truncated When Displayed in Chrome

--Rayne 1 May 2013 (EST)

Publicly Viewable Option Doesn't Work in Syllabus Tool

--Jolaine 10:04, 7 March 2011 (EST)

Test & Quizzes

In rare occasions, an assessment won't send items to the gradebook.

--Kate 07:32, 27 March 2014 (EDT)

Audio Question Type Does Not Work

--Jolaine 15:53, 17 January 2014 (EST)

File Upload Question Type Does Not Work

--Jolaine 09:13, 28 May 2013 (EDT)

Calculated questions does not work well with RichText Editor

--Vieger 2 May 2013 (EDT)

Calculated questions missing extract variables button in question pools

--Vieger 2 May 2013 (EDT)

Student with open assessment can submit after due date

--Vieger 2 May 2013 (EDT)

Timer Issue in Tests & Quizzes

Tests and Quizzes Stuck "In Progress"

Tests and Quizzes Creates Extra Gradebook Columns Upon Republish (occasional)

Tests and Quizzes Problems in Question Pools Larger Than 100 Questions

Multiple Correct Questions and Partial Credit

Site Info

Uploading CSV file with groups on a PC


--Vieger 2 May 2013 (EDT)

System remembers old group CSV file


--Vieger 2 May 2013 (EDT)


Recurring meetings in Signup tool


--Kate 14:39, 18 September 2013 (EDT)

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