Known Issues

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Last updated: 5-21-2015

Resolved Known Issues As issues are resolved, they are moved to this area.




MediaSite Tool Pointing to Wrong Site

--Jolaine 15:43, 13 May 2014 (EDT)

Skin Selector Tool

  1. Site Info > Page Order
  2. Click the red “X” next to the tool
  3. Click OK
  4. Click Save
  5. Refresh the course site to ensure the tool has been successfully removed

--John 7:45, 16 May 2014 (EDT)

Using selective release in Resources adversely affects Site Stats

--Kate 09:53, 2 April 2014 (EDT)

Page anchors in the e-Learning system do not work within Firefox

--Kate 08:11, 27 March 2014 (EDT)

Importing sites with many items in Lessons can interfere with importing course

--Kate 07:57, 27 March 2014 (EDT)

With larger numbers of items, the Lessons tool fails to load.

--Kate 07:47, 27 March 2014 (EDT)

Can’t edit section content in Lessons

--Kate 15:04, 26 March 2014 (EDT)

Can’t add/change Profile Picture

--Kate 15:12, 26 March 2014 (EDT)

Video Playback Errors on Mac OS X Using Video Streaming/Storage

  1. Download the ASX file by right-clicking (or CTRL-clicking) on the link on your Sakai page.
  2. Open the file in Text Editor.
  3. Copy the URL within the ASX file.
  4. Paste the URL into your web browser's address bar.

Problems opening large PDFs in IE/Firefox using Adobe Reader Plugin

--Rayne 11:29, 30 October 2012 (EDT)

Messages to Gatorlink Email from e-Learning Captured by UF Spam Filter (Rare)

--Kate 15:26, 26 March 2014 (EDT)


Blank questions in a question pool can cause the system to fail to automatically grade assessments.

--Kate 07:20, 27 March 2014 (EDT)

Once an Assessment has been "Test-Driven" the "View Site as: Student" will display as "completed."

--Jolaine 11:05, 11 February 2014 (EST)

Can't View Student Submissions in IE Browser

--Jolaine 16:42, 27 January 2014 (EST)

Difficult to see Student Answers in Fill-in-the-Blank Questions

--Jolaine 14:51, 14 October 2013 (EDT)


When Grading, An 'VelocityViewServlet' Appears

Invocation of method 'getGradeDisplay' in class org.sakaiproject.assignment.impl.BaseAssignmentService$BaseAssignmentSubmission threw exception java.lang.NullPointerException at /vm/assignment/chef_assignments_instructor_list_submissions.vm[line 659, column 93].

--Jennifer 13:09, 26 January 2015 (EDT)

When Grading, Not All Students Visible

--Jennifer 10:11, 3 July 2014 (EDT)

Download All Not Functioning Properly When A Group Does Not Submit Assignment

--Jennifer 10:17, 17 June 2014 (EDT)

'Submit As Student' Submitting As Instructor

--Kate 08:17, 25 April 2014 (EDT)

Discrepancy between decimal points in Gradebooks and in Assignments

Turnitin in Assignments Breaks if Default Settings are Changed

Turnitin settings.png

On Occasion, you may see other default settings come up. If you see that, check the boxes that aren't checked and proceed. If you create an Assignment with settings other than the default, reports will not be generated and the settings cannot be set back to the default, so there is no way to fix the Assignment once it is broken. You will often see an error message when you save the Assignment:"!Alert: The assignment was saved, but Turnitin information was unable to be updated. Please try saving again." This message does not necessarily mean your Assignment is broken. As long as you have the Turnitin Repository Settings highlighted in the image above, your Assignment is probably fine. An exception MIGHT be if you change the Open Date, Due Date, or Accept Until Date in a published Assignment. These dates do communicate with Turnitin and so could cause the problem.

--Jolaine 09:35, 5 July 2013 (EDT)

Certain Symbols in Gradebook Column Titles Prevent Column from Being Associated with Assignment

--Jolaine 09:38, 2 August 2013 (EDT)

Instructor Comments Cannot be Removed

--Jolaine 09:55, 25 October 2013 (EDT)

Assignment 2 (pilot)

Can’t delete assignments in Assignment 2

--Vieger 2 May 2013 (EDT)

Calendar date selector not working in Assignment 2

--Vieger 2 May 2013 (EDT)

Chat Room

Chat Room users can't chat in real time

--Jolaine 08:08, 21 May 2015 (EDT)

Content Editor

Content Editor in Lessons Can't Edit Source Code in IE

--Jolaine 15:42, 28 June 2012 (EDT)

Spell Check Not Available in Content Editor

--Jolaine 09:28, 29 July 2011 (EDT)


Can't Limit Discussions to Groups if Students Have Viewed Them

--Pchap 12:08, 20 May 2011 (EDT)

Student View Isn't Accurate when Dates Have Been Set if Student View was Used Prior to Setting Dates

--Jolaine 09:53, 11 January 2013 (EST)

View Full Description Disappearing

--Khaskell 08:57, 27 March 2014 (EDT)

Drop Box

View by Sections Does Not Display All Students Within Section

--Jen 11:05, 13 January 2015 (EDT)

Gradebook and/or Gradebook 2

Gradebook2 manually entered grades resulting in "Saving..." text

--Jennifer 12:00, 16 May 2014 (EDT)

Gradebook and Assignment grades do not match

--Kate 13:59, 4 April 2014 (EDT)

Import items into a grade item in the "Unassigned" category causes an error

--Kate 13:50, 2 April 2014 (EDT)

Adding multiple new items in Gradebook with Internet Explorer

--Vieger 2 May 2013 (EDT)

Cannot Import Gradebook 2 From Previous Semester

--Vieger 2 May 2013 (EDT)

Extra Credit issue when using No Categories in Gradebook 2

--Vieger 5 March 2013 (EDT)

CE Student Role does not appear in All Grades View in Gradebook

--Rayne 30 January 2013 (EDT)

Student List Disappears in Gradebook 2

--Rayne 18 December 2012 (EDT)

Server 500 Error in Gradebook 2

--Rayne 4:45, 10 October 2012 (EDT)

Columns "Disappear" if not included in grade in Gradebook 2

UFID and Section Columns Must be Removed Prior to File Import

Gradebook Won't Export if Roster is Very Large (1000 students)

Browser Export as CSV Export as Excel
Gradebook Gradebook 2 Gradebook Gradebook2
Internet Explorer No Yes No No
Firefox Yes Yes No Yes
Chrome Yes Yes No Yes

--Pchap 12:28, 2 February 2011 (EST)

Can't Change from Points to Percentages Once Point Data has Been Entered in Gradebook 2

Learning Module (pilot)

Issue with Assignment Release criteria logic

--Narasi 2 May 2013 (EDT)

Can’t import Learning Module from one semester to the next

--Vieger 2 May 2013 (EDT)

My Workspace

Copyright Alert Breaks Images

--Jennifer 3 July 2014 (EDT)


Calendar date selector not working in Polls

--Vieger 2 May 2013 (EDT)


WebDAV connections fail with an error similar to "Access is denied. The parameter is incorrect."

--Kate 10:13, 11 April 2014 (EDT)

WebDav Not Working

--Jolaine 11:29, 13 March 2014 (EDT)

Instructors Unable to Change File Type from "Public" to "Site Only"

--Jolaine 12:55, 15 May 2013 (EDT)

Need Special Instructions to Set up Webdav in Mac OS

--Jolaine 10:15, 23 January 2013 (EST)


Syllabus View Truncated When Displayed in Chrome

--Rayne 1 May 2013 (EST)

Publicly Viewable Option Doesn't Work in Syllabus Tool

--Jolaine 10:04, 7 March 2011 (EST)

Site Info

Uploading CSV file with groups on a PC

--Vieger 2 May 2013 (EDT)

System remembers old group CSV file

--Vieger 2 May 2013 (EDT)


Recurring meetings in Signup tool

--Kate 14:39, 18 September 2013 (EDT)

Test & Quizzes

Tests can't be submitted after Due Date

--Jolaine 11:04, 15 April 2014 (EDT)

In rare occasions, an assessment won't send items to the gradebook.

--Kate 07:32, 27 March 2014 (EDT)

Audio Question Type Does Not Work

--Jolaine 15:53, 17 January 2014 (EST)

File Upload Question Type Does Not Work

--Jolaine 09:13, 28 May 2013 (EDT)

Calculated questions does not work well with RichText Editor

--Vieger 2 May 2013 (EDT)

Calculated questions missing extract variables button in question pools

--Vieger 2 May 2013 (EDT)

Student with open assessment can submit after due date

--Vieger 2 May 2013 (EDT)

Timer Issue in Tests & Quizzes

--Rayne 11:14, 5 October 2012 (EDT)

Tests and Quizzes Stuck "In Progress"

--Jolaine 16:37, 20 September 2011 (EDT)

Tests and Quizzes Creates Extra Gradebook Columns Upon Republish (occasional)

Tests and Quizzes Problems in Question Pools Larger Than 100 Questions

Multiple Correct Questions and Partial Credit

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