Known Issues

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Revision as of 18:23, 13 October 2010 by Adrian.gritz (Talk | contribs)
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General

PDF Downloads in Firefox and Chrome

Status: Cause being researched Workaround: Identified – download 'PDF Download' plug-in for firefox - https://addons.mozilla.org/en-US/firefox/addon/636/ to overcome this issue.

Mail

Space in File Name Attachments

Status: Problem reported to developers Workaround: Identified – use – or _ instead of spaces

CC from Sakai Land in Spam Folder

Status: Being tested for additional details and develop instructions on how to white list mail.

Discussions

Space in File Name Attachments

Status: Problem reported to developers Workaround: Use a dash(-) or underscore(_) instead of spaces in file name

TurningPoint

TurningPoint roster export in IE

Status: Being researched to see if an IE setting can be tweaked to prevent truncating file names and extensions. Update: http://support.microsoft.com/kb/316431 issue reported to vendor as per Mark’s request Workaround: Use Firefox

TurningPoint Import Problems

Workaround: Use the .csv file generated by TurningPoint from 'session reports' tab in Powerpoint, TurningPoint, and import the session file into Sakai. This is the only workaround as this is a vendor provided code.

Test & Quizzes

T&Q Edit Published and Attempted Quiz

Status: Fix soon to be tested and promoted to production, DO NOT use 'remove' this will reset all submissions.

Issue: Turnitin Report Not Generated

Status: Works only for word docs currently. Being tested for duplication and analyzing characteristics of user submissions Workaround: ask user who did not get a report generated to resubmit their paper

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