Known Issues Canvas

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(Preview Of Large PDF and PPSX Not Displaying)
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*''System:'' Canvas
*''System:'' Canvas
*''Problem:'' Large PDF and PPSX files are not displaying in the preview tool.  Users may encounter the error message "document could not be converted, please download it instead."
*''Problem:'' Large PDF and PPSX files are not displaying in the preview tool.  Users may encounter the error message "document could not be converted, please download it instead."
-
*''Workaround:'' Download the files to view them.
+
*''Workaround:'' Download the files to view them. Or compress (zip) the PDF file, then transfer it to the Canvas site and have it auto-expand. The file will open properly.  
*''Status:'' Under investigation by Canvas Engineers.
*''Status:'' Under investigation by Canvas Engineers.
--[[User:jacs|Jen]] 07:06, 18 August 2014 (EDT)  <font color="white">655143; 00397556</font>
--[[User:jacs|Jen]] 07:06, 18 August 2014 (EDT)  <font color="white">655143; 00397556</font>

Revision as of 18:59, 7 July 2015

Contents

Assignments

Differentiated Assignments

Assign To Field Not Populating Students Alphabetically

--Jen 11:43, 09 June 2015 (EDT) 1569569;00422360

Speedgrader

--Jen 9:08, 25 November 2014 (EDT) None

Turnitin

--Jolaine 09:32, 5 May 2015 (EDT) 1534643; 00857070

Course

Dashboard

To-Do List Displays Items To Be Graded That Are Fully Graded

--Jen 12:20, 3 February 2015 (EDT) 1383030, 1444549, 1509378; 00849646

Rich Content Editor

YouTube

--Dalyns 13:29, May 8, 2015 (EDT) 1539419; 00858206

Files

Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143; 00397556

Imported File Structure Lost After Initial Deletion

--JoLaine 13:57, 27 May 2014 (EDT) 598049; 00840533

Global Navigation

Settings

Notifications

Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

Notifications Not Being Received via E-mail

--Jen 09:33, 27 February 2015 (EDT) 1471612; Informational Only; 00790736

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224; 00402797

Grades

Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone

--JoLaine 12:25, 02 October 2014 (EDT) 804616, 747292; 00403031

Modules

Module Progress By Student Not Displaying Progress

--Dalyns 14:10, 14 January 2014 (EDT) 343454; 00834022

Modified Module Requirements Prompt Student Completion Of New Requirements Even If Previously Completed

--Daniel 14:10, 28 April 2015 (EDT) 1527545; 00849723

Outcomes

Mastery Percentage

Master Percentage Not Work as Intended

--Anchalee 17:00, 15 June 2015 (EDT)

Import Outcomes

'Edit Outcomes' Button Present On Imported Outcomes

--Jen 14:35, 2 June 2015 (EDT) 1557942; 00421065

Rubrics

Building Multiple Rubrics Outcomes Are Only Applied To First Rubric

--Jen 11:31, 20 August 2014 (EDT) 663413; 00397844

Page Error Upon Attempting To View Account-Level Outcome's Aligned Item

--Jen 11:31, 23 December 2014 (EDT) 1388698, 1506948; 00415865

People

Enrollments

Dropped Students Are Still Showing As Being In The Course

--Jen 15:34, 29 August 2014 (EDT) NOT A CANVAS ISSUE

Groups

Ungrouped Student Due To Section Drop

--Jen 11:14, 9 October 2014 (EDT) 764153; 00403666

Quizzes

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) 753134; 00403152

Quiz Points Showing as 9.99999999999999 instead of 10

--Jen 12:33, 22 July 2014 (EDT) 635202; 00396230

MP3 Media Files In Quiz Not Converting

--Jen 14:28, 12 September 2014 (EDT) 717775; 00400758

Numeric Question Answer Contains .0000

--Daniel 14:28, 12 September 2014 (EDT) 1544463; 00419503

Additional time on Quiz

--Dalyns 14:28, 23 May 2015 (EDT) 1554216; 00420627

Mobile App

Android

Unable To Download Canvas App For Nook HD (Android 4.0.4) From PlayStore

--Jen 06:33, 18 August 2014 (EDT) 655092; 00397555

Account

Settings

Reports

Provisioning
Last Name Missing From Provisioning Users Report

--Jen 13:25, 26 August 2014 (EDT) 378173; 00849735

Change In Provisioning File Name

--Jen 13:30, 14 August 2014 (EDT) 652093; 00849735

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