Known Issues Canvas

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(Differentiated Assignments)
(Imported "Ends" Date affects Course Behavior)
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*''Problem:'' When importing content from one course to another, the "Starts" date and the "Ends" date in the previous semester (found under "Settings) can carry over into the current semester. If left in place, an "Ends" date that is in the past is negatively impacting course behavior.  Examples include quizzes wiping out student submissions, and being unable to send emails to the course participants.   
*''Problem:'' When importing content from one course to another, the "Starts" date and the "Ends" date in the previous semester (found under "Settings) can carry over into the current semester. If left in place, an "Ends" date that is in the past is negatively impacting course behavior.  Examples include quizzes wiping out student submissions, and being unable to send emails to the course participants.   
*''Workaround:'' Remove the "Ends" date or update it to a date in the future.
*''Workaround:'' Remove the "Ends" date or update it to a date in the future.
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*''Status:'' Under investigation by Canvas Engineers.
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*''Status:'' Under investigation by Canvas Engineers. UPDATE - It has been shown that this is isolated to courses that had ''more than one'' import from a previous semester.
--[[User:Jolaine|Jolaine]] 15:56, Sept 8, 2015 (EDT) <font color="white">Canvas: 01028940 MyIT: 10203344</font>
--[[User:Jolaine|Jolaine]] 15:56, Sept 8, 2015 (EDT) <font color="white">Canvas: 01028940 MyIT: 10203344</font>

Revision as of 17:21, 22 January 2016

Contents

Inbox

Sporadic appearance of emails without recipient list, cannot reply

--Jolaine 16:04, 13 October 2015 (EDT) Canvas: 01091960 MyIT: 10229500

People with a large number of enrollments cannot send mail to groups

--Jolaine 13:52, 28 July 2015 (EDT) Canvas: 00916831 MyIT: 10147972

People with a large number of enrollments cannot use the More Courses option

--Daniel 14:26, 5 October 2015 (EDT) Canvas: 01011878 MyIT: 10193230

Dashboard

To-Do List

To-Do List Displays Items To Be Graded That Are Fully Graded

--Jen 12:20, 3 February 2015 (EDT) Canvas 1383030, 1444549, 1509378; MyIT 00849646, 10149623

To-Do List Not Displaying All Items To Be Graded

--Jen 18:32, 28 June 2015 (EDT) Canvas: 00865228; MyIT: 10145466

Assignments

Differentiated Assignments

"Assign To" Field Not Populating Students Alphabetically

--Jen 11:43, 09 June 2015 (EDT) 1569569;00422360

"Assign To" Field Shows "Loading" instead of Student Name

--Jolaine 08:28, 20 January 2016 (EST)MyIT 10297139; Canvas 01204962

Speedgrader

Box and Crocodoc are working together

--Jen 9:08, 25 November 2014 (EDT) None

Differentiated assignment due dates

--Daniel 5:13, 6 April 2015 (EDT) Canvas:1505685, 00865176, 00415745 myIT: 10084264

Speedgrader Times out

--<a href="User:Stocks">Stephanie</a> 09:00, 10 October 2015 (EDT) Canvas 01098682

Turnitin

--Jolaine 09:32, 5 May 2015 (EDT) Canvas: 1534643; 00857070 MyIT: 10094975

Course

Rich Content Editor

--Jen 13:26, 9 September, 2015 (EDT) Canvas: 01032661; MyIT: 10205460

Settings

Imported "Ends" Date affects Course Behavior

--Jolaine 15:56, Sept 8, 2015 (EDT) Canvas: 01028940 MyIT: 10203344

Files

Folders with spaces at the end not displaying Files correctly

--Daniel 14:47, 5 January 2015 (EDT)

Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143; 00397556

Global Navigation

Settings

Notifications

Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

Notifications Not Being Received via E-mail

--Jen 09:33, 27 February 2015 (EDT) 1471612; Informational Only; 00790736

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224; 00402797

Grades

Gradebook displays incorrectly for courses with differentiated assignments after exporting grades with "mark ungraded as zero" chosen

--Jolaine 14:57, 18 December 2015 (EST)10278787; 01168267


Gradebook disappears in Internet Explorer browser

--Jolaine 15:05, 13 October 2015 (EDT) 10231457; 01091790

Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone=

--JoLaine 12:25, 02 October 2014 (EDT) 804616, 747292; 00403031

Outcomes

Mastery Percentage

Master Percentage Not Work as Intended

--Anchalee 17:00, 15 June 2015 (EDT)

Import Outcomes

'Edit Outcomes' Button Present On Imported Outcomes

--Jen 14:35, 2 June 2015 (EDT) 1557942; 00421065

Rubrics

Building Multiple Rubrics Outcomes Are Only Applied To First Rubric

--Jen 11:31, 20 August 2014 (EDT) 663413; 00397844

Page Error Upon Attempting To View Account-Level Outcome's Aligned Item

--Jen 11:31, 23 December 2014 (EDT) 1388698, 1506948; 00415865

People

Enrollments

Dropped Students Are Still Showing As Being In The Course

--Jen 15:34, 29 August 2014 (EDT) NOT A CANVAS ISSUE

Groups

Ungrouped Student Due To Section Drop

--Jen 11:14, 9 October 2014 (EDT) 764153; 00403666

Quizzes

"You have made changes to the questions in this quiz" Warning Message

--Jen 07:38, 17 September, 2015 (EDT) Canvas: 01030115; MyIT: 10203671

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) 753134; 00403152

Quiz Points Showing as 9.99999999999999 instead of 10

--Jen 12:33, 22 July 2014 (EDT) 635202; 00396230

MP3 Media Files In Quiz Not Converting

--Jen 14:28, 12 September 2014 (EDT) 717775; 00400758

Numeric Question Answer Contains .0000

--Daniel 14:28, 12 September 2014 (EDT) Canvas: 1544463; 00419503; 00940890 MyIT: 10113041

Additional time on Quiz

--Dalyns 14:28, 23 May 2015 (EDT) 1554216; 00420627

Quiz with access code leads to "Page not Found error"

--Dalyns 12:05, 29 August (EDT) 10195852; 01006603

Quiz Submission

--Dalyns 1:20, 2 December (EDT) ; 00403152

Mobile App

Android

Unable To Download Canvas App For Nook HD (Android 4.0.4) From PlayStore

--Jen 06:33, 18 August 2014 (EDT) 655092; 00397555

Students unable to view content if "Pages" hidden in Navigation

--Jolaine 09:23, 22 October 2015 (EDT) Cavnas ticket-01098724; MyIT ticket-10235360

Apple

Canvas iPhone App: Create an Announcement

--Dalyns 12:05, 30 September (EDT) 10222476; 01070024

Account

Integrations

Respondus LockDown Browser and Respondus Monitor Settings Visible In Quizzes

--Jen 13:03, 7 July 2015 (EDT)

Articulate Storyline Hotspot

--Dalyns 9:30, 16 October 2015 (EDT) 01094986 Canvas 10233791

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