Known Issues Canvas

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(Speedgrader Times out)
("Assign To" Field Shows "Loading" instead of Student Name)
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*''Problem:'' This happens based on the number of enrollments in the course and where they are listed in the list of enrollments. In testing, it would fail after 200th enrollment. So, any user you try to assign an assignment to after the 200th will show up as 'Loading...' as it seems Canvas times out after loading 200 enrollments. This does seem to only be a UI bug though as it does correctly assign them to the users and speedgrader shows correctly.
*''Problem:'' This happens based on the number of enrollments in the course and where they are listed in the list of enrollments. In testing, it would fail after 200th enrollment. So, any user you try to assign an assignment to after the 200th will show up as 'Loading...' as it seems Canvas times out after loading 200 enrollments. This does seem to only be a UI bug though as it does correctly assign them to the users and speedgrader shows correctly.
*''Workaround:'' None.
*''Workaround:'' None.
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*''Status:'' Under investigation by Canvas Engineers.
+
*''Status:'' Scheduled to be fixed in the March 12 update.
--[[User:Jolaine|Jolaine]] 08:28, 20 January 2016 (EST)<font color="white">MyIT 10297139; Canvas 01204962</font>
--[[User:Jolaine|Jolaine]] 08:28, 20 January 2016 (EST)<font color="white">MyIT 10297139; Canvas 01204962</font>

Revision as of 14:37, 25 February 2016

Contents

Inbox

Sporadic appearance of emails without recipient list, cannot reply

--Jolaine 16:04, 13 October 2015 (EDT) Canvas: 01091960 MyIT: 10229500

People with a large number of enrollments cannot send mail to groups

--Jolaine 13:52, 28 July 2015 (EDT) Canvas: 00916831 MyIT: 10147972

People with a large number of enrollments cannot use the More Courses option

--Daniel 14:26, 5 October 2015 (EDT) Canvas: 01011878 MyIT: 10193230

Dashboard

To-Do List

To-Do List Displays Items To Be Graded That Are Fully Graded

--Jen 12:20, 3 February 2015 (EDT) Canvas 1383030, 1444549, 1509378; MyIT 00849646, 10149623

To-Do List Not Displaying All Items To Be Graded

--Jen 18:32, 28 June 2015 (EDT) Canvas: 00865228; MyIT: 10145466

Assignments

Group Assignments Broken by Deleting Group Set

--Jolaine 10:23, 8 February 2016 (EST)Canvas ticket 10225890; MyIT ticket 10305605

Differentiated Assignments

"Assign To" Field Not Populating Students Alphabetically

--Jen 11:43, 09 June 2015 (EDT) 1569569;00422360

"Assign To" Field Shows "Loading" instead of Student Name

--Jolaine 08:28, 20 January 2016 (EST)MyIT 10297139; Canvas 01204962

Speedgrader

--Dalyns 12:00, 28 January 2016 (EDT) ;

Box and Crocodoc are working together

--Jen 9:08, 25 November 2014 (EDT) None

Differentiated assignment due dates

--Daniel 5:13, 6 April 2015 (EDT) Canvas:1505685, 00865176, 00415745 myIT: 10084264

Speedgrader Times out

--<a href="User:Stocks">Stephanie</a> 09:00, 10 October 2015 (EDT) Canvas 01098682

Some students can't see annotations in Croc-o-doc when the assignment is given to groups

--Jolaine 11:11, 19 February 2016 (EST)Canvas 01250500, MyIT 10323912

Turnitin

--Jolaine 09:32, 5 May 2015 (EDT) Canvas: 1534643; 00857070 MyIT: 10094975

Course

Rich Content Editor

--Jen 13:26, 9 September, 2015 (EDT) Canvas: 01032661; MyIT: 10205460

Settings

Imported "Ends" Date affects Course Behavior

--Jolaine 15:56, Sept 8, 2015 (EDT) Canvas: 01028940 MyIT: 10203344

Conferences

Conferences with lengthy descriptions broken in Chrome browser

--Jolaine 11:38, 10 February 2016 (EST)-- MyIT ticket 10309674, Canvas ticket 01233919

Files

Folders with spaces at the end not displaying Files correctly

--Daniel 14:47, 5 January 2015 (EDT)

Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143; 00397556

Global Navigation

Settings

Notifications

Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

Notifications Not Being Received via E-mail

--Jen 09:33, 27 February 2015 (EDT) 1471612; Informational Only; 00790736

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224; 00402797

Grades

Gradebook displays incorrectly for courses with differentiated assignments after exporting grades with "mark ungraded as zero" chosen

--Jolaine 14:57, 18 December 2015 (EST)10278787; 01168267


Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone=

--JoLaine 12:25, 02 October 2014 (EDT) 804616, 747292; 00403031

Outcomes

Mastery Percentage

Master Percentage Not Work as Intended

--Anchalee 17:00, 15 June 2015 (EDT)

Import Outcomes

'Edit Outcomes' Button Present On Imported Outcomes

--Jen 14:35, 2 June 2015 (EDT) 1557942; 00421065


Page Error Upon Attempting To View Account-Level Outcome's Aligned Item

--Jen 11:31, 23 December 2014 (EDT) 1388698, 1506948; 00415865

People

Quizzes

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) 753134; 00403152

Quiz Submission

--Dalyns 1:20, 2 December (EDT) ; 00403152

Mobile App

Android

Apple

Canvas iPhone App: Create an Announcement

--Dalyns 12:05, 30 September (EDT) 10222476; 01070024

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