Known Issues Canvas

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== Inbox ==
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== Conferences ==
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==== Unread Messages Number Increases But There Are No Messages ====
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==== Students Cannot End BigBlueButton Sessions ====
*''System'': Canvas
*''System'': Canvas
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*''Problem:'' In Conversations (Inbox), the number of unread messages increases even though there are no messages to be read.
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*''Problem:'' In Conferences (BigBlueButton), conferences cannot be ended by Students.
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*''Workaround:''  
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*''Workaround:'' Students, please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu and request that the conference be ended.
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**'''For Students:''' Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu and request that your Canvas inbox counter be reset.
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*''Status:'' Under investigation by Canvas engineers. [#612499]
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**'''For Faculty & Staff:''' Please contact Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu and request that your Canvas inbox counter be reset.  NOTE: This is a temporary fix as the counter may again increase.
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--[[User:d.m|Dalyns]] 12:38, 17 June 2014 (EDT)
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*''Status:'' Under investigation by Canvas engineers. [#607856]
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--[[User:jacs|Jen]] 13:27, 09 June 2014 (EDT)
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== Grades ==
== Grades ==
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*''Status:'' Under investigation.
*''Status:'' Under investigation.
--[[User:jacs|Jen]] 15:39, 23 April 2014 (EDT)
--[[User:jacs|Jen]] 15:39, 23 April 2014 (EDT)
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== Inbox ==
 +
==== Unread Messages Number Increases But There Are No Messages ====
 +
*''System'': Canvas
 +
*''Problem:'' In Conversations (Inbox), the number of unread messages increases even though there are no messages to be read.
 +
*''Workaround:''
 +
**'''For Students:''' Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu and request that your Canvas inbox counter be reset.
 +
**'''For Faculty & Staff:''' Please contact Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu and request that your Canvas inbox counter be reset.  NOTE: This is a temporary fix as the counter may again increase.
 +
*''Status:'' Under investigation by Canvas engineers. [#607856]
 +
--[[User:jacs|Jen]] 13:27, 09 June 2014 (EDT)
== Pages ==
== Pages ==

Revision as of 20:14, 17 June 2014

Contents

Conferences

Students Cannot End BigBlueButton Sessions

--Dalyns 12:38, 17 June 2014 (EDT)

Grades

Upload Scores Hangs In Large Courses

--Jen 15:39, 23 April 2014 (EDT)

Inbox

Unread Messages Number Increases But There Are No Messages

--Jen 13:27, 09 June 2014 (EDT)

Pages

Draft State Distorts CSS

--Jen 13:25, 13 June 2014 (EDT)

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