Known Issues Canvas

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(Designer Role is Unable to View Unpublished Content)
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*''Status:'' Under investigation.
*''Status:'' Under investigation.
--[[User:jacs|Jen]] 15:39, 23 April 2014 (EDT)
--[[User:jacs|Jen]] 15:39, 23 April 2014 (EDT)
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==Global Navigation==
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=== Inbox ===
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==== Unread Messages Number Increases But There Are No Messages ====
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*''System'': Canvas
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*''Problem:'' In Conversations (Inbox), the number of unread messages increases even though there are no messages to be read. [#607856]
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*''Status:'' '''<font color="green">RESOLVED!</font>''' Canvas engineers have fixed this issue and the update has been applied to Canvas. Please let us know if you are still experiencing this issue.  Students: Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu.  Faculty and Staff: Please contact e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.
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--[[User:jacs|Jen]] 08:25, 30 June 2014 (EDT)
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===Settings===
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====Notifications====
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=====Notifications Not Being Sent to E-mail=====
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*''System'': Canvas
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*''Problem'': Users Not Receiving Timely Notifications After Notifications Settings Modification
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*''Status'': We have recently received information that it may take as much as one week (even days) for a change in Notifications Frequency to take place.  Thus, if today you were to change your Notifications Frequency from ''Weekly'' to ''ASAP'', the change would not take effect until sometime early next week.  We are investigating this issue and will provide additional detail as we get more information.
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--[[User:jacs|Jen]] 09:38, 3 September 2014 (EDT)
==Groups==
==Groups==
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*''Status:'' Instructure is aware of the problem and is working on a fix.
*''Status:'' Instructure is aware of the problem and is working on a fix.
--[[User:Jolaine|Jolaine]] 15:34, 29 August 2014 (EDT)
--[[User:Jolaine|Jolaine]] 15:34, 29 August 2014 (EDT)
-
 
-
== Inbox ==
 
-
==== Unread Messages Number Increases But There Are No Messages ====
 
-
*''System'': Canvas
 
-
*''Problem:'' In Conversations (Inbox), the number of unread messages increases even though there are no messages to be read. [#607856]
 
-
*''Status:'' '''<font color="green">RESOLVED!</font>''' Canvas engineers have fixed this issue and the update has been applied to Canvas. Please let us know if you are still experiencing this issue.  Students: Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu.  Faculty and Staff: Please contact e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.
 
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--[[User:jacs|Jen]] 08:25, 30 June 2014 (EDT)
 
== Pages ==
== Pages ==

Revision as of 13:51, 3 September 2014

Contents

Conferences

Students Cannot End BigBlueButton Sessions

--Dalyns 12:38, 17 June 2014 (EDT)

Grades

Upload Scores Hangs In Large Courses

--Jen 15:39, 23 April 2014 (EDT)

Global Navigation

Inbox

Unread Messages Number Increases But There Are No Messages

--Jen 08:25, 30 June 2014 (EDT)

Settings

Notifications

Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

Groups

Cannot drag students into groups to add them

--Jolaine 15:34, 29 August 2014 (EDT)

Pages

Draft State Distorts CSS

--Jen 13:25, 13 June 2014 (EDT)

Quizzes

Reports That Quiz Answers Modified

--Jen 13:25, 21 July 2014 (EDT)

Manipulation of Quiz Answer Radio Button Upon Review

--Jen 13:25, 21 July 2014 (EDT)

Subscript and Superscript too small in default font size

Roles

Designer Role is Unable to View Unpublished Content

--Jen 13:25, 26 August 2014 (EDT)

Settings

Page Error When Attempting to Reset Course Content

--Dalyns 13:24, 19 June 2014 (EDT)

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