Known Issues Canvas

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(Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder)
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==Global Navigation==
==Global Navigation==
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===Scroll Bars===
===Scroll Bars===
*''System'': Canvas
*''System'': Canvas
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*''Status'': Under investigation by Canvas Engineers
*''Status'': Under investigation by Canvas Engineers
--[[User:jacs|Jen]] 09:38, 1 October 2014 (EDT)  <font color="white">745224</font>
--[[User:jacs|Jen]] 09:38, 1 October 2014 (EDT)  <font color="white">745224</font>
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-
==Groups==
 
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====Cannot drag students into groups to add them====
 
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*''System:'' Canvas
 
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*''Problem:'' If there are lots of groups in a Group Set, the students can't be added to the ones lower down the list by the drag-and-drop method.  Can only drag so far down the list and then it's like you "hit a block" and can't drag any further down.
 
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*'Workaround:'' Beside the student's name, click the + sign.  The list of groups will appear.  Click the group to which you want to add the student.
 
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*''Status:'' Instructure is aware of the problem and is working on a fix.
 
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--[[User:Jolaine|Jolaine]] 15:34, 29 August 2014 (EDT)
 
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====Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder====
 
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*''System:'' Canvas
 
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*''Problem:'' With larger courses, moving students manually into groups creates a lag in the "Unassigned Students" list. The list appears to be refreshing (double arrows) once all visible students have been grouped, however, this process appears to hang. The title of the list denotes there are additional students that are unassigned, i.e. "Unassigned Students (37)", but this list never repopulates on its own.
 
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*''Workaround:'' You can refresh your browser page or you can navigate away from the group set page and then come back to it.  Both options should prompt the display of any remainder students.
 
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*''Status:'' Under investigation by Canvas Engineers.
 
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--[[User:jacs|Jen]] 07:37, 14 October 2014 (EDT)  <font color="white">811696</font>
 
==Modules==
==Modules==
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*''Status:'' Under investigation by Canvas Engineers.
*''Status:'' Under investigation by Canvas Engineers.
--[[User:jacs|Jen]] 11:31, 20 August 2014 (EDT)  <font color="white">663413</font>
--[[User:jacs|Jen]] 11:31, 20 August 2014 (EDT)  <font color="white">663413</font>
 +
 +
==People==
 +
===Groups===
 +
====Cannot drag students into groups to add them====
 +
*''System:'' Canvas
 +
*''Problem:'' If there are lots of groups in a Group Set, the students can't be added to the ones lower down the list by the drag-and-drop method.  Can only drag so far down the list and then it's like you "hit a block" and can't drag any further down.
 +
*'Workaround:'' Beside the student's name, click the + sign.  The list of groups will appear.  Click the group to which you want to add the student.
 +
*''Status:'' Instructure is aware of the problem and is working on a fix.
 +
--[[User:Jolaine|Jolaine]] 15:34, 29 August 2014 (EDT)
 +
 +
====Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder====
 +
*''System:'' Canvas
 +
*''Problem:'' With larger courses, moving students manually into groups creates a lag in the "Unassigned Students" list. The list appears to be refreshing (double arrows) once all visible students have been grouped, however, this process appears to hang. The title of the list denotes there are additional students that are unassigned, i.e. "Unassigned Students (37)", but this list never repopulates on its own.
 +
*''Workaround:'' You can refresh your browser page or you can navigate away from the group set page and then come back to it.  Both options should prompt the display of any remainder students.
 +
*''Status:'' Under investigation by Canvas Engineers.
 +
--[[User:jacs|Jen]] 07:37, 14 October 2014 (EDT)  <font color="white">811696</font>
==Quizzes==
==Quizzes==

Revision as of 13:33, 23 October 2014

Contents

Conferences

Students Cannot End BigBlueButton Sessions

--Dalyns 12:38, 17 June 2014 (EDT) 612499

Unable To Delete Group Conferences

--Jen 13:24, 19 June 2014 (EDT) 615067

Discussions

Edit and Deleting Discussion Posts

--Jolaine 13:38, 1 October 2014 (EDT)

Student Group Discussion Posts/Replies Are Posted Outside Group

--Jen 07:16, 14 October 2014 (EDT) 811670

Grades

Upload Scores Hangs In Large Courses

--Jen 15:39, 23 April 2014 (EDT)

Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone

--Dalyns 10:17, 11 October 2014 (EDT) 804616

Documentation Incorrect For Importing CSV Files

--Jen 09:20, 18 September 2014 (EDT) 725730

Global Navigation

Scroll Bars

--Jolaine 12:45, 19 September 2014 (EDT)

Settings

Notifications

Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224

Modules

Linking Files From Files Into Modules

--Jen 14:02, 31 July 2014 (EDT) 641464

Outcomes

Rubrics

Building Multiple Rubrics Outcomes Are Only Applied To First Rubric

--Jen 11:31, 20 August 2014 (EDT) 663413

People

Groups

Cannot drag students into groups to add them

--Jolaine 15:34, 29 August 2014 (EDT)

Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder

--Jen 07:37, 14 October 2014 (EDT) 811696

Quizzes

Reports That Quiz Answers Modified

--Jen 13:25, 21 July 2014 (EDT)

Manipulation of Quiz Answer Radio Button Upon Review

--Jen 13:25, 21 July 2014 (EDT)

Media Uploads Play Inconsistently

--JoLaine 08:39, 29 September 2014 (EDT)

Multiple Matching Question Not Copying Correctly

  • System: Canvas
  • Problem: Importing a multiple answers that are the same, removes a duplicate.
  • Workaround: Canvas Engineers have stated that this issue relates to content created prior to April 2014. If you update the content in the course in question (edit and update the question), and then copy it, it copies correctly. This issue does not impact material created after April 2014.
  • Status: RESOLVED Fix for this issue was implemented in April 2014 by Canvas Engineers.

--Jen 10:00, 20 October 2014 (EDT) 811887

Odd Point Values When Grading Quizzes

--Jen 09:38, 22 September 2014 (EDT) 730105

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) 753134

Roles

Designer Role is Unable to View Unpublished Content

--Jen 13:25, 26 August 2014 (EDT)

Mobile App

iOS

SpeedGrader

Cannot See Groups Only Individual Students

--Dalyns 23:00, 25 August 2014 (EDT) 676223

Account

Settings

Reports

Provisioning
Last Name Missing From Provisioning Users Report

--Jen 13:25, 26 August 2014 (EDT) 378173

Change In Provisioning File Name

--Jen 13:30, 14 August 2014 (EDT) 652093

Settings

Display Name Modification via API

--Jen 13:25, 26 August 2014 (EDT) 708079

Personal tools
Namespaces
Variants
Actions
Navigation
Toolbox