Known Issues Canvas

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*''Status:'' Under investigation by Canvas Engineers
*''Status:'' Under investigation by Canvas Engineers
--[[User:jacs|Jen]] 07:16, 14 October 2014 (EDT)  <font color="white">811670</font>
--[[User:jacs|Jen]] 07:16, 14 October 2014 (EDT)  <font color="white">811670</font>
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==Files==
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===Preview Of Large PDF and PPSX Not Displaying===
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*''System:'' Canvas
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*''Problem:'' Large PDF and PPSX files are not displaying in the preview tool.  Users may encounter the error message "document could not be converted, please download it instead."
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*''Workaround:'' Download the files to view them.
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*''Status:'' Under investigation by Canvas Engineers
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--[[User:jacs|Jen]] 07:06, 18 August 2014 (EDT)  <font color="white">655143</font>
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==Global Navigation==
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===Scroll Bars===
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*''System'': Canvas
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*''Problem'': Scrollbars are not functional in a few views, in the "to" list in Mail for one example.
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*''Workaround'': The only way to scroll is to use the scroll wheel on the mouse
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*''Status'': Reported to Canvas
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--[[User:Jolaine|Jolaine]] 12:45, 19 September 2014 (EDT)
== Grades ==
== Grades ==
Line 50: Line 66:
*''Status:'' Under investigation by Canvas Engineers.
*''Status:'' Under investigation by Canvas Engineers.
--[[User:jacs|Jen]] 09:20, 18 September 2014 (EDT)  <font color="white">725730</font>
--[[User:jacs|Jen]] 09:20, 18 September 2014 (EDT)  <font color="white">725730</font>
-
 
-
==Global Navigation==
 
-
===Scroll Bars===
 
-
*''System'': Canvas
 
-
*''Problem'': Scrollbars are not functional in a few views, in the "to" list in Mail for one example.
 
-
*''Workaround'': The only way to scroll is to use the scroll wheel on the mouse
 
-
*''Status'': Reported to Canvas
 
-
--[[User:Jolaine|Jolaine]] 12:45, 19 September 2014 (EDT)
 
===Settings===
===Settings===

Revision as of 13:50, 23 October 2014

Contents

Conferences

Students Cannot End BigBlueButton Sessions

--Dalyns 12:38, 17 June 2014 (EDT) 612499

Unable To Delete Group Conferences

--Jen 13:24, 19 June 2014 (EDT) 615067

Discussions

Edit and Deleting Discussion Posts

--Jolaine 13:38, 1 October 2014 (EDT)

Student Group Discussion Posts/Replies Are Posted Outside Group

--Jen 07:16, 14 October 2014 (EDT) 811670

Files

Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143

Global Navigation

Scroll Bars

--Jolaine 12:45, 19 September 2014 (EDT)

Grades

Upload Scores Hangs In Large Courses

--Jen 15:39, 23 April 2014 (EDT)

Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone

--Dalyns 10:17, 11 October 2014 (EDT) 804616

Documentation Incorrect For Importing CSV Files

--Jen 09:20, 18 September 2014 (EDT) 725730

Settings

Notifications

Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224

Modules

Linking Files From Files Into Modules

--Jen 14:02, 31 July 2014 (EDT) 641464

Outcomes

Rubrics

Building Multiple Rubrics Outcomes Are Only Applied To First Rubric

--Jen 11:31, 20 August 2014 (EDT) 663413

People

Groups

Cannot drag students into groups to add them

--Jolaine 15:34, 29 August 2014 (EDT)

Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder

--Jen 07:37, 14 October 2014 (EDT) 811696

Quizzes

Reports That Quiz Answers Modified

--Jen 13:25, 21 July 2014 (EDT)

Manipulation of Quiz Answer Radio Button Upon Review

--Jen 13:25, 21 July 2014 (EDT) 628686

Media Uploads Play Inconsistently

--JoLaine 08:39, 29 September 2014 (EDT)

Multiple Matching Question Not Copying Correctly

  • System: Canvas
  • Problem: Importing a multiple answers that are the same, removes a duplicate.
  • Workaround: Canvas Engineers have stated that this issue relates to content created prior to April 2014. If you update the content in the course in question (edit and update the question), and then copy it, it copies correctly. This issue does not impact material created after April 2014.
  • Status: RESOLVED Fix for this issue was implemented in April 2014 by Canvas Engineers.

--Jen 10:00, 20 October 2014 (EDT) 811887

Odd Point Values When Grading Quizzes

--Jen 09:38, 22 September 2014 (EDT) 730105

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) 753134

Roles

Designer Role is Unable to View Unpublished Content

--Jen 13:25, 26 August 2014 (EDT)

Mobile App

Android

Unable To Download Canvas App For Nook HD (Android 4.0.4) From PlayStore

--Jen 06:33, 18 August 2014 (EDT) 655092

iOS

SpeedGrader

Cannot See Groups Only Individual Students

--Dalyns 23:00, 25 August 2014 (EDT) 676223

Account

Settings

Reports

Provisioning
Last Name Missing From Provisioning Users Report

--Jen 13:25, 26 August 2014 (EDT) 378173

Change In Provisioning File Name

--Jen 13:30, 14 August 2014 (EDT) 652093

Settings

Display Name Modification via API

--Jen 13:25, 26 August 2014 (EDT) 708079

Personal tools
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Variants
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