Known Issues Canvas

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*''Status:'' Under investigation by Canvas Engineers
*''Status:'' Under investigation by Canvas Engineers
--[[User:jacs|Jen]] 07:06, 18 August 2014 (EDT)  <font color="white">655143</font>
--[[User:jacs|Jen]] 07:06, 18 August 2014 (EDT)  <font color="white">655143</font>
===Imported File Structure Lost After Initial Deletion===
*''System:'' Canvas
*''Problem:'' When attempting to copy exported course files into a new course, the file/folder structure did not remain intact.  All file content imports correctly the first time it is imported; however, if the files are subsequently deleted from the course, and then re-imported, that is when they are loaded into an "Unfiled" folder.  This is because Canvas is essentially un-deleting the files that were previously imported, and that had been disassociated with their assigned folder when they were deleted.  Whenever files are un-deleted within the system, they are automatically added to an Unfiled folder to be manually moved to another folder if needed.  While this is currently the expected behavior of the system, to move un-deleted files to an Unfiled folder, this can cause problems with Articulate files, HTML files, and related content that must be in the correct folder in order to work.
*''Workaround:'' Manually move the files back into the correct file/folders structure.
*''Status:'' Under investigation by Canvas Engineers
--[[User:jacs|Jen]] 13:57, 27 May 2014 (EDT)  <font color="white">598049</font>
==Global Navigation==
==Global Navigation==

Revision as of 17:36, 24 October 2014



Students Cannot End BigBlueButton Sessions

--Dalyns 12:38, 17 June 2014 (EDT) 612499

Unable To Delete Group Conferences

--Jen 13:24, 19 June 2014 (EDT) 615067

Relative URL Pointing At Course ID Instead Of Group ID Takes Student To Other Institution

--Jen 11:29, 12 August 2014 (EDT) 648889


Edit and Deleting Discussion Posts

--Jolaine 13:38, 1 October 2014 (EDT)

Student Group Discussion Posts/Replies Are Posted Outside Group

--Jen 07:16, 14 October 2014 (EDT) 811670


Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143

Imported File Structure Lost After Initial Deletion

--Jen 13:57, 27 May 2014 (EDT) 598049

Global Navigation

Scroll Bars

--Jolaine 12:45, 19 September 2014 (EDT)



Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224


Upload Scores Hangs In Large Courses

--Jen 15:39, 23 April 2014 (EDT)

Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone

--JoLaine 12:25, 02 October 2014 (EDT) 804616, 747292

Documentation Incorrect For Importing CSV Files

--Jen 09:20, 18 September 2014 (EDT) 725730


Linking Files From Files Into Modules

--Jen 14:02, 31 July 2014 (EDT) 641464



Building Multiple Rubrics Outcomes Are Only Applied To First Rubric

--Jen 11:31, 20 August 2014 (EDT) 663413



Cannot drag students into groups to add them

--Jolaine 15:34, 29 August 2014 (EDT)

Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder

--Jen 07:37, 14 October 2014 (EDT) 811696

Ungrouped Student Due To Section Drop

--Jen 11:14, 9 October 2014 (EDT) 764153

Students Edit Group Discussions Despite Course Setting

--JoLaine 09:57, 1 October 2014 (EDT) 745360


Reports That Quiz Answers Modified

--Jen 13:25, 21 July 2014 (EDT)

Manipulation of Quiz Answer Radio Button Upon Review

--Jen 13:25, 21 July 2014 (EDT) 628686

Media Uploads Play Inconsistently

--JoLaine 08:39, 29 September 2014 (EDT)

Multiple Matching Question Not Copying Correctly

  • System: Canvas
  • Problem: Importing a multiple answers that are the same, removes a duplicate.
  • Workaround: Canvas Engineers have stated that this issue relates to content created prior to April 2014. If you update the content in the course in question (edit and update the question), and then copy it, it copies correctly. This issue does not impact material created after April 2014.
  • Status: RESOLVED Fix for this issue was implemented in April 2014 by Canvas Engineers.

--Jen 10:00, 20 October 2014 (EDT) 811887

Odd Point Values When Grading Quizzes

--Jen 09:38, 22 September 2014 (EDT) 730105

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) 753134

Quiz Points Showing as 9.99999999999999 instead of 10

--Jen 12:33, 22 July 2014 (EDT) 635202

MP3 Media Files In Quiz Not Converting

--JoLaine 13:08, 12 September 2014 (EDT) 717621

Number Of Questions Given Differ From Settings

--JoLaine 08:41, 25 September 2014 (EDT) 717621


Designer Role is Unable to View Unpublished Content

--Jen 13:25, 26 August 2014 (EDT)

Mobile App


Unable To Download Canvas App For Nook HD (Android 4.0.4) From PlayStore

--Jen 06:33, 18 August 2014 (EDT) 655092



Cannot See Groups Only Individual Students

--Dalyns 23:00, 25 August 2014 (EDT) 676223




Last Name Missing From Provisioning Users Report

--Jen 13:25, 26 August 2014 (EDT) 378173

Change In Provisioning File Name

--Jen 13:30, 14 August 2014 (EDT) 652093


Display Name Modification via API

--Jen 13:25, 26 August 2014 (EDT) 708079

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