Known Issues Canvas

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(Odd Point Values When Grading Quizzes)
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*''Problem:'' When in Course Navigation, clicking the Settings link. Clicking the more options link. Unchecking the box next to the option "Hide totals in student grades summary." Clicking the Update Course Details button, a green box displays stating that the changes were saved, however, the settings revert back to "Hide totals in student grades summary."
*''Problem:'' When in Course Navigation, clicking the Settings link. Clicking the more options link. Unchecking the box next to the option "Hide totals in student grades summary." Clicking the Update Course Details button, a green box displays stating that the changes were saved, however, the settings revert back to "Hide totals in student grades summary."
*''Workaround:'' Uncheck ALL of the 'More Options' options and click "Update Course Options".  Immediately, click 'More Options' and check those for which you want restricted (excluding the "Hide totals in student grades summary" and then click "Updated Course Options".
*''Workaround:'' Uncheck ALL of the 'More Options' options and click "Update Course Options".  Immediately, click 'More Options' and check those for which you want restricted (excluding the "Hide totals in student grades summary" and then click "Updated Course Options".
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*''Status:'' Under investigation by Canvas Engineers.
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*''Status:'' A fix has been implemented by Canvas Engineers 12/16/14.
--[[User:jacs|Jen]] 13:20, 10 December 2014 (EDT) <font color="white">1379039</font>
--[[User:jacs|Jen]] 13:20, 10 December 2014 (EDT) <font color="white">1379039</font>
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*''Problem:'' We've received some reports that Instructors are unable to delete older group conference recordings. Upon clicking on 'Delete' next to the gear icon, the meeting is removed, but every time the page is refreshed, that meeting will come back in tact.   
*''Problem:'' We've received some reports that Instructors are unable to delete older group conference recordings. Upon clicking on 'Delete' next to the gear icon, the meeting is removed, but every time the page is refreshed, that meeting will come back in tact.   
*''Workaround:'' None available at this time.
*''Workaround:'' None available at this time.
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*''Status:'' Under investigation by Canvas Engineers.
+
*''Status:'' A fix has been implemented by Canvas Engineers 1/10/15.
--[[User:jacs|Jen]] 13:24, 19 June 2014 (EDT) <font color="white">615067</font>
--[[User:jacs|Jen]] 13:24, 19 June 2014 (EDT) <font color="white">615067</font>

Revision as of 20:41, 12 January 2015

Contents

Assignments

Speedgrader

--Jen 9:08, 25 November 2014 (EDT) None

Course

Settings

Cannot Unhide Grade Totals

--Jen 13:20, 10 December 2014 (EDT) 1379039

Conferences

Students Cannot End BigBlueButton Sessions

--Dalyns 12:38, 17 June 2014 (EDT) 612499

Unable To Delete Group Conferences

--Jen 13:24, 19 June 2014 (EDT) 615067

Relative URL Pointing At Course ID Instead Of Group ID Takes Student To Other Institution

--Jen 11:29, 12 August 2014 (EDT) 648889

Discussions

Student Group Discussion Posts/Replies Are Posted Outside Group

--Jen 07:16, 14 October 2014 (EDT) 811670

Files

Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143

Imported File Structure Lost After Initial Deletion

--JoLaine 13:57, 27 May 2014 (EDT) 598049

Global Navigation

Scroll Bars

--Jolaine 12:45, 19 September 2014 (EDT)

Settings

Notifications

Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224

Grades

Upload Multiple New Items In Large Enrollment Course Error

--Dalyns 08:35, 07 February 2014 (EDT) 370973

Blank Screen When Attempting To Upload Scores In Large Courses

--Jen 13:14, 06 February 2014 (EDT) 370423

Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone

--JoLaine 12:25, 02 October 2014 (EDT) 804616, 747292

Documentation Incorrect For Importing CSV Files

--Jen 09:20, 18 September 2014 (EDT) 725730

Modules

Linking Files From Files Into Modules

--Jen 14:02, 31 July 2014 (EDT) 641464

Module Progress By Student Not Displaying Progress

--Dalyns 14:10, 14 January 2014 (EDT) 343454

Outcomes

Rubrics

Building Multiple Rubrics Outcomes Are Only Applied To First Rubric

--Jen 11:31, 20 August 2014 (EDT) 663413

People

Enrollments

--Jen 15:34, 29 August 2014 (EDT) NOT A CANVAS ISSUE

Groups

Cannot drag students into groups to add them

--Jolaine 15:34, 29 August 2014 (EDT)

Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder

--Jen 07:37, 14 October 2014 (EDT) 811696

Ungrouped Student Due To Section Drop

--Jen 11:14, 9 October 2014 (EDT) 764153

Students Edit Group Discussions Despite Course Setting

--Dalyns 13:53, 20 February 2014 (EDT) 378832, 613461, 745360

Quizzes

Reports That Quiz Answers Modified

--Jen 13:25, 21 July 2014 (EDT)

Media Uploads Play Inconsistently

--JoLaine 08:39, 29 September 2014 (EDT) 741281

Odd Point Values When Grading Quizzes

--Jen 09:38, 22 September 2014 (EDT) 730105

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) 753134

Quiz Points Showing as 9.99999999999999 instead of 10

--Jen 12:33, 22 July 2014 (EDT) 635202

MP3 Media Files In Quiz Not Converting

--Jen 14:28, 12 September 2014 (EDT) 717775

Number Of Questions Given Differ From Settings

--JoLaine 08:41, 25 September 2014 (EDT) 736040

Media Comments Show As Converting

--JoLaine 13:08, 12 September 2014 (EDT) 717621

Roles

Designer Role is Unable to View Unpublished Content

--Jen 13:25, 26 August 2014 (EDT)

Mobile App

Android

Unable To Download Canvas App For Nook HD (Android 4.0.4) From PlayStore

--Jen 06:33, 18 August 2014 (EDT) 655092

iOS

SpeedGrader

Cannot See Groups Only Individual Students

--Dalyns 23:00, 25 August 2014 (EDT) 676223

Account

Settings

Reports

Provisioning
Last Name Missing From Provisioning Users Report

--Jen 13:25, 26 August 2014 (EDT) 378173

Change In Provisioning File Name

--Jen 13:30, 14 August 2014 (EDT) 652093

Settings

Display Name Modification via API

--Jen 13:25, 26 August 2014 (EDT) 708079

Personal tools
Namespaces
Variants
Actions
Navigation
Toolbox