Known Issues Canvas

From e-Learning Documentation

(Difference between revisions)
Jump to: navigation, search
(Global Navigation)
(Grades)
Line 71: Line 71:
== Grades ==
== Grades ==
-
====Upload Multiple New Items In Large Enrollment Course Error====
 
-
*''System'': Canvas
 
-
*''Problem:'' In Grades, when utilizing 'Upload Scores' within large enrollment courses, with a CSV file that contains multiple (5+) new items, an error occurs or grades do not appear to populate completely.
 
-
*''Workaround:'' Make smaller updates to Grades using the CSV file with 1-2 new items.  '''Note:''' Uploaded grades will continue to populate in a matter of minutes but you must refresh the page to see this occurring.
 
-
*''Status:'' Under investigation by Canvas Engineers.
 
-
--[[User:d.m|Dalyns]] 08:35, 07 February 2014 (EDT) <font color="white">370973</font>
 
-
 
-
====Blank Screen When Attempting To Upload Scores In Large Courses====
 
-
*''System'': Canvas
 
-
*''Problem:'' In Grades, when utilizing 'Upload Scores' within large enrollment courses, after confirming your changes with 'Save Changes', the browser spins and then the page goes blank/white.  This appears to be the case in all popular browsers.
 
-
*''Workaround:'' Manually remove "gradebook_upload" from the URL to enter back into the course.  '''Note:''' Uploaded grades will continue to populate in a matter of minutes but you must refresh the page to see this occurring.
 
-
*''Status:'' Under investigation by Canvas Engineers.
 
-
--[[User:jacs|Jen]] 13:14, 06 February 2014 (EDT) <font color="white">370423</font>
 
-
 
====Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone====
====Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone====
*''System'': Canvas
*''System'': Canvas
Line 91: Line 77:
*''Status:'' Under investigation by Canvas Engineers.
*''Status:'' Under investigation by Canvas Engineers.
--[[User:jolaine|JoLaine]] 12:25, 02 October 2014 (EDT)  <font color="white">804616, 747292</font>
--[[User:jolaine|JoLaine]] 12:25, 02 October 2014 (EDT)  <font color="white">804616, 747292</font>
-
 
-
====Documentation Incorrect For Importing CSV Files====
 
-
*''System'': Canvas
 
-
*''Problem:'' When a user goes to upload a csv into the Gradebook and you select the help option "What should the CSV file look like?" on the upload pop-up, it takes you to an example image of what is required in the csv in order for it to be uploaded. The problem is this image is outdated. It contains a bubble right above "Section" that states "Optional, Ignored." This leads the user to believe that the section column is not required in the csv. But if they attempt to upload the csv without the section column they get an error and have to add that column.
 
-
*''Workaround:'' Section is not optional and must be included.  Required columns include: Student ID, SIS User ID, SIS Login ID, Section, Existing Assignment (###) OR A New Assignment (if you want to create a new one in the new file outside of Canvas).
 
-
*''Status:'' A fix has been implemented by Canvas Engineers 10/30/14.
 
-
--[[User:jacs|Jen]] 09:20, 18 September 2014 (EDT)  <font color="white">725730</font>
 
==Modules==
==Modules==

Revision as of 20:36, 19 May 2015

Contents

Assignments

Speedgrader

--Jen 9:08, 25 November 2014 (EDT) None

Turnitin

--Jolaine 09:32, 5 May 2015 (EDT) 1534643

Course

Dashboard

To-Do List Displays Items To Be Graded That Are Fully Graded

--Jen 12:20, 3 February 2015 (EDT) 1383030, 1444549, 1509378

Rich Content Editor

YouTube

--Dalyns 13:29, May 8, 2015 (EDT) 1539419

Files

Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143

Imported File Structure Lost After Initial Deletion

--JoLaine 13:57, 27 May 2014 (EDT) 598049

Global Navigation

Settings

Notifications

Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

Notifications Not Being Received via E-mail

--Jen 09:33, 27 February 2015 (EDT) 1471612; Informational Only

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224

Grades

Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone

--JoLaine 12:25, 02 October 2014 (EDT) 804616, 747292

Modules

Linking Files From Files Into Modules

--Jen 14:02, 31 July 2014 (EDT) 641464

Module Progress By Student Not Displaying Progress

--Dalyns 14:10, 14 January 2014 (EDT) 343454

Outcomes

Rubrics

Building Multiple Rubrics Outcomes Are Only Applied To First Rubric

--Jen 11:31, 20 August 2014 (EDT) 663413

People

Enrollments

--Jen 15:34, 29 August 2014 (EDT) NOT A CANVAS ISSUE

Groups

Cannot drag students into groups to add them

--Jolaine 15:34, 29 August 2014 (EDT)

Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder

--Jen 07:37, 14 October 2014 (EDT) 811696

Ungrouped Student Due To Section Drop

--Jen 11:14, 9 October 2014 (EDT) 764153

Students Edit Group Discussions Despite Course Setting

--Dalyns 13:53, 20 February 2014 (EDT) 378832, 613461, 745360

Quizzes

Question Bank Not Synching Modifications

--Jen 12:45, 10 February 2015 (EDT) 1447538, 1476644

Quiz Log Auditing Ignores Quiz Settings

--Jen 13:25, 21 July 2014 (EDT) 1456632


Reports That Quiz Answers Modified

--Jen 13:25, 21 July 2014 (EDT)

Media Uploads Play Inconsistently

--JoLaine 08:39, 29 September 2014 (EDT) 741281

Odd Point Values When Grading Quizzes

--Jen 09:38, 22 September 2014 (EDT) 730105

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) 753134

Quiz Points Showing as 9.99999999999999 instead of 10

--Jen 12:33, 22 July 2014 (EDT) 635202

MP3 Media Files In Quiz Not Converting

--Jen 14:28, 12 September 2014 (EDT) 717775

Number Of Questions Given Differ From Settings

--JoLaine 08:41, 25 September 2014 (EDT) 736040


Youtube

  “YouTube is upgrading to a newer version, which is not supported by this device or app.” https://youtube.com/devicesupport (Links to an external site.)

Media Comments Show As Converting

--JoLaine 13:08, 12 September 2014 (EDT) 717621

Roles

Designer Role is Unable to View Unpublished Content

--Jen 13:25, 26 August 2014 (EDT)

Mobile App

Android

Unable To Download Canvas App For Nook HD (Android 4.0.4) From PlayStore

--Jen 06:33, 18 August 2014 (EDT) 655092

iOS

SpeedGrader

Cannot See Groups Only Individual Students

--Dalyns 23:00, 25 August 2014 (EDT) 676223

Account

Settings

Reports

Provisioning
Last Name Missing From Provisioning Users Report

--Jen 13:25, 26 August 2014 (EDT) 378173

Change In Provisioning File Name

--Jen 13:30, 14 August 2014 (EDT) 652093

Settings

Display Name Modification via API

--Jen 13:25, 26 August 2014 (EDT) 708079

Personal tools
Namespaces
Variants
Actions
Navigation
Toolbox