Known Issues Canvas

From e-Learning Documentation

Revision as of 19:57, 18 December 2015 by Jolaine (Talk | contribs)
Jump to: navigation, search

Contents

Inbox

Sporadic appearance of emails without recipient list, cannot reply

--Jolaine 16:04, 13 October 2015 (EDT) Canvas: 01091960 MyIT: 10229500

People with a large number of enrollments cannot send mail to groups

--Jolaine 13:52, 28 July 2015 (EDT) Canvas: 00916831 MyIT: 10147972

People with a large number of enrollments cannot use the More Courses option

--Daniel 14:26, 5 October 2015 (EDT) Canvas: 01011878 MyIT: 10193230

Dashboard

To-Do List

To-Do List Displays Items To Be Graded That Are Fully Graded

--Jen 12:20, 3 February 2015 (EDT) Canvas 1383030, 1444549, 1509378; MyIT 00849646, 10149623

To-Do List Not Displaying All Items To Be Graded

--Jen 18:32, 28 June 2015 (EDT) Canvas: 00865228; MyIT: 10145466

Assignments

Differentiated Assignments

"Assign To" Field Not Populating Students Alphabetically

--Jen 11:43, 09 June 2015 (EDT) 1569569;00422360

Speedgrader

Box and Crocodoc are working together

--Jen 9:08, 25 November 2014 (EDT) None

Differentiated assignment due dates

--Daniel 5:13, 6 April 2015 (EDT) Canvas:1505685, 00865176, 00415745 myIT: 10084264

Speedgrader Times out

--<a href="User:Stocks">Stephanie</a> 09:00, 10 October 2015 (EDT) Canvas 01098682

Turnitin

--Jolaine 09:32, 5 May 2015 (EDT) Canvas: 1534643; 00857070 MyIT: 10094975

Course

Rich Content Editor

--Jen 13:26, 9 September, 2015 (EDT) Canvas: 01032661; MyIT: 10205460

Settings

Imported "Ends" Date affects Course Behavior

--Jolaine 15:56, Sept 8, 2015 (EDT) Canvas: 01028940 MyIT: 10203344

Files

Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143; 00397556

Global Navigation

Settings

Notifications

Notifications Not Being Sent to E-mail

--Jen 09:38, 3 September 2014 (EDT)

Notifications Not Being Received via E-mail

--Jen 09:33, 27 February 2015 (EDT) 1471612; Informational Only; 00790736

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224; 00402797

Grades

Gradebook displays incorrectly for courses with differentiated assignments after exporting grades with "mark ungraded as zero" chosen

--Jolaine 14:57, 18 December 2015 (EST)10278787; 01168267


Gradebook disappears in Internet Explorer browser

--Jolaine 15:05, 13 October 2015 (EDT) 10231457; 01091790

Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone=

--JoLaine 12:25, 02 October 2014 (EDT) 804616, 747292; 00403031

Outcomes

Mastery Percentage

Master Percentage Not Work as Intended

--Anchalee 17:00, 15 June 2015 (EDT)

Import Outcomes

'Edit Outcomes' Button Present On Imported Outcomes

--Jen 14:35, 2 June 2015 (EDT) 1557942; 00421065

Rubrics

Building Multiple Rubrics Outcomes Are Only Applied To First Rubric

--Jen 11:31, 20 August 2014 (EDT) 663413; 00397844

Page Error Upon Attempting To View Account-Level Outcome's Aligned Item

--Jen 11:31, 23 December 2014 (EDT) 1388698, 1506948; 00415865

People

Enrollments

Dropped Students Are Still Showing As Being In The Course

--Jen 15:34, 29 August 2014 (EDT) NOT A CANVAS ISSUE

Groups

Ungrouped Student Due To Section Drop

--Jen 11:14, 9 October 2014 (EDT) 764153; 00403666

Quizzes

"You have made changes to the questions in this quiz" Warning Message

--Jen 07:38, 17 September, 2015 (EDT) Canvas: 01030115; MyIT: 10203671

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) 753134; 00403152

Quiz Points Showing as 9.99999999999999 instead of 10

--Jen 12:33, 22 July 2014 (EDT) 635202; 00396230

MP3 Media Files In Quiz Not Converting

--Jen 14:28, 12 September 2014 (EDT) 717775; 00400758

Numeric Question Answer Contains .0000

--Daniel 14:28, 12 September 2014 (EDT) Canvas: 1544463; 00419503; 00940890 MyIT: 10113041

Additional time on Quiz

--Dalyns 14:28, 23 May 2015 (EDT) 1554216; 00420627

Quiz with access code leads to "Page not Found error"

--Dalyns 12:05, 29 August (EDT) 10195852; 01006603

Quiz Submission

--Dalyns 1:20, 2 December (EDT) ; 00403152

Mobile App

Android

Unable To Download Canvas App For Nook HD (Android 4.0.4) From PlayStore

--Jen 06:33, 18 August 2014 (EDT) 655092; 00397555

Students unable to view content if "Pages" hidden in Navigation

--Jolaine 09:23, 22 October 2015 (EDT) Cavnas ticket-01098724; MyIT ticket-10235360

Apple

Canvas iPhone App: Create an Announcement

--Dalyns 12:05, 30 September (EDT) 10222476; 01070024

Account

Integrations

Respondus LockDown Browser and Respondus Monitor Settings Visible In Quizzes

--Jen 13:03, 7 July 2015 (EDT)

Articulate Storyline Hotspot

--Dalyns 9:30, 16 October 2015 (EDT) 01094986 Canvas 10233791

Personal tools
Namespaces
Variants
Actions
Navigation
Toolbox