Known Issues Canvas

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(Imported "Ends" Date affects Course Behavior)
(Box and Crocodoc are working together)
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*''Status'': Under investigation by Canvas engineers.
*''Status'': Under investigation by Canvas engineers.
--[[User:d.m|Dalyns]] 12:00, 28 January 2016 (EDT)  <font color="white">; </font>
--[[User:d.m|Dalyns]] 12:00, 28 January 2016 (EDT)  <font color="white">; </font>
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==== Box and Crocodoc are working together ====
 
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*''System'': Canvas
 
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*''Problem:'' Students may encounter an informational text when submitting a document that reads similar to "Box and Crocodoc are working together...sorry for any inconvenience." Your submission will be viewable in the Box viewer instead of Crocodoc, however, this appears to be transparent for users.
 
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*''Workaround:'' The Box viewer is a fail-over reader for when documents are not able to be viewed within Crocodoc behind the scenes within Canvas.  Canvas support has suggested that the documents may eventually display in Crocodoc.
 
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*''Status:'' Informational Only.
 
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--[[User:jacs|Jen]] 9:08, 25 November 2014 (EDT) <font color="white">None</font>
 
====Differentiated assignment due dates====
====Differentiated assignment due dates====

Revision as of 16:08, 21 March 2016

Contents

Inbox

Sporadic appearance of emails without recipient list, cannot reply

--Jolaine 16:04, 13 October 2015 (EDT) Canvas: 01091960 MyIT: 10229500

People with a large number of enrollments cannot use the More Courses option

--Daniel 14:26, 5 October 2015 (EDT) Canvas: 01011878 MyIT: 10193230

Dashboard

To-Do List

To-Do List Not Displaying All Items To Be Graded

--Jen 18:32, 28 June 2015 (EDT) Canvas: 00865228; MyIT: 10145466

Assignments

Group Assignments Broken by Deleting Group Set

--Jolaine 10:23, 8 February 2016 (EST)Canvas ticket 10225890; MyIT ticket 10305605

Differentiated Assignments

Speedgrader

--Dalyns 12:00, 28 January 2016 (EDT) ;

Differentiated assignment due dates

--Daniel 5:13, 6 April 2015 (EDT) Canvas:1505685, 00865176, 00415745 myIT: 10084264

Speedgrader Times out

--<a href="User:Stocks">Stephanie</a> 09:00, 10 October 2015 (EDT) Canvas 01098682

Some students can't see annotations in Croc-o-doc when the assignment is given to groups

--Jolaine 11:11, 19 February 2016 (EST)Canvas 01250500, 10340752 MyIT 10323912

Turnitin

--Jolaine 09:32, 5 May 2015 (EDT) Canvas: 1534643; 00857070 MyIT: 10094975

Course

Rich Content Editor

--Jen 13:26, 9 September, 2015 (EDT) Canvas: 01032661; MyIT: 10205460

Settings

Conferences

Conferences with lengthy descriptions broken in Chrome browser

--Jolaine 11:38, 10 February 2016 (EST)-- MyIT ticket 10309674, Canvas ticket 01233919

Files

Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143; 00397556

Global Navigation

Settings

Notifications

View This Message In Conversations Link Not Working

--Jen 09:38, 1 October 2014 (EDT) 745224; 00402797

Grades

Gradebook displays incorrectly for courses with differentiated assignments after exporting grades with "mark ungraded as zero" chosen

--Jolaine 14:57, 18 December 2015 (EST)10278787; 01168267


Error When Using "Message Students Who..." In Large Enrollment Courses But Message Is Sent To Everyone=

--JoLaine 12:25, 02 October 2014 (EDT) 804616, 747292; 00403031

People

Quizzes

Quiz Index Page Round up Total Number of Points

--Anchalee 14:45, 16 March 2016 (EST) ; Canvas ticket 01283838, MyIT ticket 10346274

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

--Dalyns 09:38, 7 October 2014 (EDT) last update January 29, 2016 753134; 00403152

Special Characters in Fill in the Blank Questions

--Jolaine 09:55, 2 March 2016 (EST) ; Canvas ticket 01261520, MyIT ticket 10331409

Mobile App

Android

===Apple===

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