Known Issues Canvas

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(Some students can't see annotations in Croc-o-doc when the assignment is given to groups)
(Conferences with lengthy descriptions broken in Chrome browser)
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*''Problem:'' If a conference is created with a lengthy description, the "start" button disappears preventing anyone from joining the conference  The edit option is also gone so that the instructor cannot remove the description.  
*''Problem:'' If a conference is created with a lengthy description, the "start" button disappears preventing anyone from joining the conference  The edit option is also gone so that the instructor cannot remove the description.  
*''Workaround:'' Keep the descriptions short (a few words) or don't use one at all.  If you already have the problem, use FF browser to edit the description.  
*''Workaround:'' Keep the descriptions short (a few words) or don't use one at all.  If you already have the problem, use FF browser to edit the description.  
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*''Status:'' Under investigation by Canvas Engineers.
+
*''Status:'' Shelved - Instructure has deemed that the workaround should be used.
--[[User:Jolaine|Jolaine]] 11:38, 10 February 2016 (EST)-- <font color="white">MyIT ticket 10309674, Canvas ticket 01233919</font>
--[[User:Jolaine|Jolaine]] 11:38, 10 February 2016 (EST)-- <font color="white">MyIT ticket 10309674, Canvas ticket 01233919</font>

Revision as of 16:26, 4 April 2016

Contents

Inbox

Sporadic appearance of emails without recipient list, cannot reply

--Jolaine 16:04, 13 October 2015 (EDT) Canvas: 01091960 MyIT: 10229500

People with a large number of enrollments cannot use the More Courses option

--Daniel 14:26, 5 October 2015 (EDT) Canvas: 01011878 MyIT: 10193230

Dashboard

To-Do List

To-Do List Not Displaying All Items To Be Graded

--Jen 18:32, 28 June 2015 (EDT) Canvas: 00865228; MyIT: 10145466

Assignments

Group Assignments Broken by Deleting Group Set

--Jolaine 10:23, 8 February 2016 (EST)Canvas ticket 10225890; MyIT ticket 10305605

Differentiated Assignments

Speedgrader

--Dalyns 12:00, 28 January 2016 (EDT) ;

Differentiated assignment due dates

--Daniel 5:13, 6 April 2015 (EDT) Canvas:1505685, 00865176, 00415745 myIT: 10084264

Speedgrader Times out

--<a href="User:Stocks">Stephanie</a> 09:00, 10 October 2015 (EDT) Canvas 01098682

Some students can't see annotations in Croc-o-doc when the assignment is given to groups

--Jolaine 11:11, 19 February 2016 (EST)Canvas 01250500, 10340752 MyIT 10323912 10357424

Course

Settings

Conferences

Conferences with lengthy descriptions broken in Chrome browser

--Jolaine 11:38, 10 February 2016 (EST)-- MyIT ticket 10309674, Canvas ticket 01233919

Files

Preview Of Large PDF and PPSX Not Displaying

--Jen 07:06, 18 August 2014 (EDT) 655143; 00397556

Global Navigation

Settings

Notifications

Grades

Gradebook displays incorrectly for courses with differentiated assignments after exporting grades with "mark ungraded as zero" chosen

--Jolaine 14:57, 18 December 2015 (EST)10278787; 01168267


People

Quizzes

Quiz Index Page Round up Total Number of Points

--Anchalee 14:45, 16 March 2016 (EST) ; Canvas ticket 01283838, MyIT ticket 10346274

Auto-Submitted Quiz When Student Is Not Viewing Page Not Populating Score In Grades

Issue is tied to a big feature idea called EPIC still being worked on by Canvas Engineers --Dalyns 09:38, 7 October 2014 (EDT) last update January 29, 2016 753134; 00403152

Special Characters in Fill in the Blank Questions

--Jolaine 09:55, 2 March 2016 (EST) ; Canvas ticket 01261520, MyIT ticket 10331409

Disappearing Students in "Assign to" Section of Practice Quizzes

--Steph 15:39, 24 March 2016 (EDT)-- ; Canvas ticket , MyIT ticket 10352425

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