Resolved Issues Canvas
From e-Learning Documentation
Contents |
Chat
Chat Pop-up Causing Functionality Loss [RESOLVED]
- System: Canvas
- Problem: The Chat pop-up has been disabled within our instance of Canvas due to a bug that is leading to functionality loss within multiple course tools.
- Status: Under investigation by Canvas Engineers.
--Jen 9:09, 15 January 2015 (EDT) 1436954, 1411648
Inbox
Unread Messages Number Increases But There Are No Messages [RESOLVED]
- System: Canvas
- Problem: In Conversations (Inbox), the number of unread messages increases even though there are no messages to be read.
- Status: Canvas engineers have fixed this issue and the update has been applied to Canvas. Please let us know if you are still experiencing this issue. Students: Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu. Faculty and Staff: Please contact e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.
--Jen 08:25, 30 June 2014 (EDT)
Pages
Draft State Distorts CSS [RESOLVED]
- System: Canvas
- Problem: When changing between draft state and turning off draft state it changes the look in pages.
- Status: Resolved internally with CSS repair.
--Jen 13:25, 13 June 2014 (EDT)
Quizzes
Multiple Matching Question Not Copying Correctly [RESOLVED]
- System: Canvas
- Problem: Importing a multiple answers that are the same, removes a duplicate.
- Status: Canvas engineers have fixed this issue and the update has been applied to Canvas as of April 2014. Please let us know if you are still experiencing this issue. Students: Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu. Faculty and Staff: Please contact e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.
--Jen 10:00, 20 October 2014 (EDT) 811887
Manipulation of Quiz Answer Radio Button Upon Review [RESOLVED]
- System: Canvas
- Problem: When a user is reviewing their answers, especially in the case of incorrect answers, the radio button choice appears to be fixed (selected) and a red "You Answered" along with a red outline around the answer appears. The correct answer is denoted by the colorless and/or grey "Correct Answer". If a user clicks on the text of another answer, the radio button is changed. A user could then take a screenshot as purported evidence that the system has incorrectly marked their answer. This does not impact the actual recorded answer and the manipulation will revert upon refreshing of the page.
- Status: Canvas Engineers have fixed the radio button code so that it cannot be manipulated after the fact.
--Jen 13:25, 21 July 2014 (EDT) 628686
Settings
Page Error When Attempting to Reset Course Content [RESOLVED]
- System: Canvas
- Problem: This error will occur for courses that have had an LTI tool added and then launched within the course after June 14. Trying to reset course content after that has been done will not be completed, and you will instead receive the Page Error message.
- Status: Canvas engineers have fixed this issue and the update has been applied to Canvas. Please let us know if you are still experiencing this issue by contacting e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.
--Dalyns 13:24, 19 June 2014 (EDT)
