Resolved Issues Canvas

From e-Learning Documentation

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Revision as of 13:36, 15 September 2014

Contents 1 Global Navigation 1.1 Inbox 1.1.1 Unread Messages Number Increases But There Are No Messages [RESOLVED] 2 Pages 2.1 Draft State Distorts CSS [RESOLVED] 3 Settings 3.1 Page Error When Attempting to Reset Course Content [RESOLVED]

Global Navigation

Inbox

Unread Messages Number Increases But There Are No Messages [RESOLVED]

• System: Canvas
• Problem: In Conversations (Inbox), the number of unread messages increases even though there are no messages to be read.
• Status: Canvas engineers have fixed this issue and the update has been applied to Canvas. Please let us know if you are still experiencing this issue. Students: Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu. Faculty and Staff: Please contact e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.

--Jen 08:25, 30 June 2014 (EDT)

Pages

Draft State Distorts CSS [RESOLVED]

• System: Canvas
• Problem: When changing between draft state and turning off draft state it changes the look in pages.
• Status: Resolved internally with CSS repair.

--Jen 13:25, 13 June 2014 (EDT)

Settings

Page Error When Attempting to Reset Course Content [RESOLVED]

• System: Canvas
• Problem: This error will occur for courses that have had an LTI tool added and then launched within the course after June 14. Trying to reset course content after that has been done will not be completed, and you will instead receive the Page Error message.
• Status: Canvas engineers have fixed this issue and the update has been applied to Canvas. Please let us know if you are still experiencing this issue by contacting e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.

--Dalyns 13:24, 19 June 2014 (EDT)