Resolved Issues Canvas
From e-Learning Documentation
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==Quizzes== | ==Quizzes== | ||
====Multiple Matching Question Not Copying Correctly '''<font color="green">[RESOLVED]</font>'''==== | ====Multiple Matching Question Not Copying Correctly '''<font color="green">[RESOLVED]</font>'''==== | ||
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*''System'': Canvas | *''System'': Canvas | ||
*''Problem:'' Importing a multiple answers that are the same, removes a duplicate. | *''Problem:'' Importing a multiple answers that are the same, removes a duplicate. | ||
*''Status:'' Canvas engineers have fixed this issue and the update has been applied to Canvas as of April 2014. Please let us know if you are still experiencing this issue. Students: Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu. Faculty and Staff: Please contact e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu. | *''Status:'' Canvas engineers have fixed this issue and the update has been applied to Canvas as of April 2014. Please let us know if you are still experiencing this issue. Students: Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu. Faculty and Staff: Please contact e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu. | ||
- | --[[User:jacs|Jen]] 10:00, 20 October 2014 (EDT) | + | --[[User:jacs|Jen]] 10:00, 20 October 2014 (EDT) <font color="white">811887</font> |
== Settings == | == Settings == |
Revision as of 18:43, 24 October 2014
Contents |
Inbox
Unread Messages Number Increases But There Are No Messages [RESOLVED]
- System: Canvas
- Problem: In Conversations (Inbox), the number of unread messages increases even though there are no messages to be read.
- Status: Canvas engineers have fixed this issue and the update has been applied to Canvas. Please let us know if you are still experiencing this issue. Students: Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu. Faculty and Staff: Please contact e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.
--Jen 08:25, 30 June 2014 (EDT)
Pages
Draft State Distorts CSS [RESOLVED]
- System: Canvas
- Problem: When changing between draft state and turning off draft state it changes the look in pages.
- Status: Resolved internally with CSS repair.
--Jen 13:25, 13 June 2014 (EDT)
Quizzes
Multiple Matching Question Not Copying Correctly [RESOLVED]
- System: Canvas
- Problem: Importing a multiple answers that are the same, removes a duplicate.
- Status: Canvas engineers have fixed this issue and the update has been applied to Canvas as of April 2014. Please let us know if you are still experiencing this issue. Students: Please contact the UF Computing Help Desk by phone at 352-392-4357 or by e-mail at helpdesk@ufl.edu. Faculty and Staff: Please contact e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.
--Jen 10:00, 20 October 2014 (EDT) 811887
Settings
Page Error When Attempting to Reset Course Content [RESOLVED]
- System: Canvas
- Problem: This error will occur for courses that have had an LTI tool added and then launched within the course after June 14. Trying to reset course content after that has been done will not be completed, and you will instead receive the Page Error message.
- Status: Canvas engineers have fixed this issue and the update has been applied to Canvas. Please let us know if you are still experiencing this issue by contacting e-Learning Support Services at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu.
--Dalyns 13:24, 19 June 2014 (EDT)