Resolved Issues Canvas

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(Quizzes)
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--[[User:jacs|Jen]] 13:25, 21 July 2014 (EDT) <font color="white">1456632</font>
--[[User:jacs|Jen]] 13:25, 21 July 2014 (EDT) <font color="white">1456632</font>
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====Media Uploads Play Inconsistently====
+
====Media Uploads Play Inconsistently '''<font color="green">[RESOLVED]</font>'''====
*''System'': Canvas
*''System'': Canvas
*''Problem:'' We've had reports within specific quizzes where certain videos play and certain videos do not play; when they do not play, you can generally see the player, but it shows zero seconds of recorded data.  This issue happens across Chrome, Firefox, IE(according to admin), Safari web browsers.
*''Problem:'' We've had reports within specific quizzes where certain videos play and certain videos do not play; when they do not play, you can generally see the player, but it shows zero seconds of recorded data.  This issue happens across Chrome, Firefox, IE(according to admin), Safari web browsers.
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--[[User:jolaine|JoLaine]] 08:39, 29 September 2014 (EDT) <font color="white">741281</font>
--[[User:jolaine|JoLaine]] 08:39, 29 September 2014 (EDT) <font color="white">741281</font>
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====Odd Point Values When Grading Quizzes====
+
====Odd Point Values When Grading Quizzes '''<font color="green">[RESOLVED]</font>'''====
*''System'': Canvas
*''System'': Canvas
*''Problem:'' When you have two question groups both pulling from the same question bank, but for different point values, this causes a situation where Canvas is giving the same question and getting confused with different results.
*''Problem:'' When you have two question groups both pulling from the same question bank, but for different point values, this causes a situation where Canvas is giving the same question and getting confused with different results.
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*''Status:'' A fix has been implemented by Canvas Engineers 12/20/14.  
*''Status:'' A fix has been implemented by Canvas Engineers 12/20/14.  
--[[User:jacs|Jen]] 09:38, 22 September 2014 (EDT)  <font color="white">730105</font>
--[[User:jacs|Jen]] 09:38, 22 September 2014 (EDT)  <font color="white">730105</font>
 +
 +
====Media Comments Show As Converting '''<font color="green">[RESOLVED]</font>'''====
 +
*''System'': Canvas
 +
*''Problem:'' Media comments within quizzes pulled from Question Banks display as being converted when a user attempts to play them, however, the comments never actually complete the conversion.
 +
*''Workaround:'' Instructors, if you encounter this issue, please contact e-Learning Support Services at (352)392-4357 option 3 or by e-mail at learning-support@ufl.edu with the URL to the specific media file in order to work with the Canvas Engineers to identify any issues with that file.
 +
*''Status:'' A fix has been implemented by Canvas Engineers 10/29/14.
 +
--[[User:jolaine|JoLaine]] 13:08, 12 September 2014 (EDT)  <font color="white">717621</font>
== Settings ==
== Settings ==

Revision as of 15:48, 20 May 2015

Contents

Chat

Chat Pop-up Causing Functionality Loss [RESOLVED]

--Jen 9:09, 15 January 2015 (EDT) 1436954, 1411648

Course

Settings

Cannot Unhide Grade Totals [RESOLVED]

--Jen 13:20, 10 December 2014 (EDT) 1379039

Redirect Tool Does Not Change Name [RESOLVED]

--Daniel 17:50, 3 January 2015 (EDT) 1444912

Commons

Import Into Course List Incomplete [RESOLVED]

--Jen 12:26, 25 March 2015 (EDT) 1493999, 1527351

Conferences

Students Cannot End BigBlueButton Sessions [RESOLVED]

--Dalyns 12:38, 17 June 2014 (EDT) 612499

Unable To Delete Group Conferences [RESOLVED]

--Jen 13:24, 19 June 2014 (EDT) 615067

Relative URL Pointing At Course ID Instead Of Group ID Takes Student To Other Institution [RESOLVED]

--Jen 11:29, 12 August 2014 (EDT) 648889

Discussions

Student Group Discussions Are Made at the Course-Level Discussion [RESOLVED]

--Jen 13:08, 29 January 2014 (EDT) 1434794

Student Group Discussion Posts/Replies Are Posted Outside Group [RESOLVED]

--Jen 07:16, 14 October 2014 (EDT) 811670

Global Navigation

Inbox

Unread Messages Number Increases But There Are No Messages [RESOLVED]

--Jen 08:25, 30 June 2014 (EDT)

Scroll Bars

Scroll Bars Not Functional [RESOLVED]

--Jolaine 12:45, 19 September 2014 (EDT) 727813

Grades

Upload Multiple New Items In Large Enrollment Course Error [RESOLVED]

--Dalyns 08:35, 07 February 2014 (EDT) 370973

Blank Screen When Attempting To Upload Scores In Large Courses [RESOLVED]

--Jen 13:14, 06 February 2014 (EDT) 370423

Documentation Incorrect For Importing CSV Files [RESOLVED]

--Jen 09:20, 18 September 2014 (EDT) 725730


Groups

Cannot drag students into groups to add them [RESOLVED]

--Jolaine 15:34, 29 August 2014 (EDT) 688073

Manually Assigning Students To Groups 'Unassigned Students' List Not Displaying Remainder [RESOLVED]

--Jen 07:37, 14 October 2014 (EDT) 811696

Students Edit Group Discussions Despite Course Setting [RESOLVED]

--Dalyns 13:53, 20 February 2014 (EDT) 378832, 613461, 745360

Modules

Linking Files From Files Into Modules [RESOLVED]

--Jen 14:02, 31 July 2014 (EDT) 641464

Pages

Draft State Distorts CSS [RESOLVED]

--Jen 13:25, 13 June 2014 (EDT)

Quizzes

Multiple Matching Question Not Copying Correctly [RESOLVED]

--Jen 10:00, 20 October 2014 (EDT) 811887

Manipulation of Quiz Answer Radio Button Upon Review [RESOLVED]

--Jen 13:25, 21 July 2014 (EDT) 628686

Question Bank Not Synching Modifications [RESOLVED]

--Jen 12:45, 10 February 2015 (EDT) 1447538, 1476644

Quiz Log Auditing Ignores Quiz Settings [RESOLVED]

--Jen 13:25, 21 July 2014 (EDT) 1456632

Media Uploads Play Inconsistently [RESOLVED]

--JoLaine 08:39, 29 September 2014 (EDT) 741281

Odd Point Values When Grading Quizzes [RESOLVED]

--Jen 09:38, 22 September 2014 (EDT) 730105

Media Comments Show As Converting [RESOLVED]

--JoLaine 13:08, 12 September 2014 (EDT) 717621

Settings

Page Error When Attempting to Reset Course Content [RESOLVED]

--Dalyns 13:24, 19 June 2014 (EDT)

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