Resolved Known Issues

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*#Go back to Site Info and Change your role from Facilitator to Instructor
*#Go back to Site Info and Change your role from Facilitator to Instructor
*''Status'': Resolved on Aug 19th 2011,
*''Status'': Resolved on Aug 19th 2011,
==Site Info==
===Automatic Email from Add Participant not working===
*''Problem'': The option to Send an Email, when Adding a Participant to the course site, does not work correctly.  The email does not clearly state that the person has been added to a course in e-Learning.
*''Workaround'': Send a mail message to the user with the Mail tool after adding the user to the course site.
*''Status'': Resolved with upgrade to 2.9  --[[User:viegerrm|Rayne]] 8 May 2013 (EDT)

Revision as of 17:45, 8 May 2013



Adobe Flash 11.3 update not compatible with Firefox 13

My Active Sites display issue with multiple rows

Auto-Groups Does not Work

User Sees Different "My Workspace" than Majority (Rare)

Some Users See 404 Error When Logging In (Rare)

Instructor Receives "bug" Error when Trying to Access any Tool (Uncommon)

Toolbar Does Not Display When Using IE7

Announcements sorting in My Workspace > Recent Announcements

Unable to Download PDFs in Firefox and Chrome

Users in e-Learning Cannot Change Gatorlink Username

Content Editor Freezes in Internet Explorer 9

Unable to See "Exit Student View"

--Carl33p 16:36, 18 March 2011 (EDT)

Unable to Open PPT Files

Content Editor

Content Editor Not Available in Discussions and Mail Tools

--Narasi 16:29, 26 January 2011 (EST)


Assessments not displaying Survey results and Summary of data

--Narasi 1 May 2013 (EST)

Assessments Tool Does Not Display Well in IE if all Questions Displayed on One Page

Assessment Pool Questions do not Display in Firefox 11

LockDown Browser issues in Assessments

Assessments with .jpg images will not import from one course to another


Turnitin Report Not Always Generated

Vote on this Issue

Many of the files that do not get a report have naming convention issues. Make sure students know that their files should not have spaces in the name and should only have one extension. Do not use characters in the file name other than letters, numbers, - or _. Sometimes the file actually does get submitted to Turnitin, but does not generate a report icon. To see if there is a report there, click on any other student's Turnitin report and at the top of that screen you will see a link that says "Paper # of #." Click that link. You will see a drop-down of all reports. See if the student's report is in the list.

Some Grades Not Released When Instructor Clicks "Return to Student."

Resubmission Date Overrides Accept Until Date

Instructor Comments in the Assignments Shows HTML Tags

Turnitin integration with Assignments currently not working

  1. In the Assignment list, click Grade
  2. Click Download All in the upper right corner of the screen
  3. Check "Only Student submission attachment(s)
  4. Click Download
  5. Save file to your computer
  6. Login to Turnitin and add a class if you haven't already done so
  7. Click the title of the class
  8. Click "More actions" dropdown menu and choose "Submit paper"
  9. Choose "zip file upload" for the submission method
  10. Browse for zip file you downloaded from e-Learning
  11. Click Upload
  12. Click Submit


Blog Permissions Default is That Students Can Not Create a New Blog

Chat Room

Chat Room users can't chat in real time

--Rayne 21 March 2013 (EST)


Can't embed videos in forums and topics

--Rayne 6 May 2013 (EDT)

Add Attachment to Forum or Topic Error

--Rayne 18 December 2012 (EDT)

Can't open Attachments in Discussions

Users Get Email When New Post is Made to Discussions

Gradebook and/or Gradebook 2

UFID and Section Columns Must be Removed Prior to File Import

Terminology Incorrect When Using the "Grade Using Percentage" in Gradebook 2

Extra Credit issue when using No Categories in Gradebook 2

Gradebook 2 "Drop Lowest Score(s)" Doesn't Display Properly

Gradebook Won't Export if Students are Enrolled Who are Not Associated With Roster

View Student by Section Does Not Show All Students

Site Info

Automatic Email from Add Participant not working


Syllabus Redirect Does Not Work Consistently

Tests & Quizzes

T&Q Inputs "Null" in Feedback When Using Markup Text (Cut and Paste from Text Document)

Tests and Quizzes Export Submissions

Scores for Quizzes Delivered to Groups Don't Display in T&Q

Audio Recording Questions not Working

--Rayne 1 May 2013 (EDT)

Facilitators do not See Published Assessments in T&Q (Rare)

T&Q Table of Contents Allows Students to See Their Scores

--Jolaine 10:19, 7 March 2011 (EST)

"Import" Function in Tests & Quizzes can Corrupt Username

Turning Point

TurningPoint Roster Does Not Export to Sakai

--Rnarasi 12:55, 2 November 2010 (EDT)

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