Resolved Known Issues

From e-Learning Documentation

Revision as of 17:00, 28 April 2011

General

Unable to See "Exit Student View"

• Problem: The New skin implemented has a minor issue that occurs if you use the "View Site As . . " option. You will not be able to see "Exit Student View" text due to the text being white and the skin being light gray. On some monitors, you may be able to see the text faintly.
• Workaround: Place your mouse pointer over the region where the "Exit Student View" normally appears (top right hand side) and click when the mouse pointer image changes to a hand, or highlight the region so that you will see the "Exit Student View" text. Please see screen shot for additional details.
  
  

  

  Student-view-bug.jpg
  
  
• Status: Resolved

--Carl33p 16:36, 18 March 2011 (EDT)

Unable to Open PPT Files

• Problem: After the November 16, 2010 Security Update for Microsoft Office 2007, PowerPoint files that have spaces in the file names will not open within Sakai.
• Workaround: Instructors should replace spaces in the file names with - or _. Also, these files will open in "Open Office."
• Status: No further occurrences are seen.

Content Editor

Content Editor Not Available in Discussions and Mail Tools

• Problem: The Content Editor is no longer available in the Discussions tool and the Mail tool.
• Workaround: One can only use simple text until this is corrected.
• Status: Resolved!

--Narasi 16:29, 26 January 2011 (EST)

Assignments

Instructor Comments in the Assignments Shows HTML Tags

• Problem: When a grader leaves comments for the student in the "comments" box, the student sees HTML coding in the text.
• Workaround: If the student submission was made using the "inline" submission box, the instructor can post comments by putting her/his comments in { {double curly brackets } }. The instructor comments appear in red to the student. If the student has submitted a Word document, download the file and make your comments by using "track changes" in Word. Add the edited submission as your feedback.
• Status: Resolved.--Jolaine 11:22, 15 April 2011 (EDT)

Discussions

Users Get Email When New Post is Made to Discussions

• Problem: The default setting in Discussions is that users get an email notification every time a post is made to a Discussion topic that the user has posted to in the past. This isn't actually a "bug," as this is the common default on discussion board and blogs on the internet, but in large classes the quantity of emails is problematic.
• Workaround: Go to Discussions and click on Watch at the top of the screen. Change your preference to "Do not send notification."
• Status: Default settings has been changed. Resolved. --Jolaine 11:25, 15 April 2011 (EDT)

Gradebook and/or Gradebook 2

Gradebook Won't Export if Students are Enrolled Who are Not Associated With Roster

• Problem: If you have any students enrolled in your course who are not associated with a roster, for example a CE Student, Student or Auditor that you added manually rather than through the Registrar, Gradebook 2 can not be exported to a .csv or Excel file.
• Workaround: Make the person(s) inactive (Site Info and change the "Active" status to "Inactive" using the drop-down menu beside the person(s) name and click Update at the bottom of the list)and download Gradebook 2. Change the person(s) back to "active" status once the download is complete. If you make the person inactive, his or her postings, grades, submissions, etc., will disappear, but will reappear when the person is made active again. If you have a non-Registrar course where all students are manually enrolled and you need to export to a file, you will need to use Gradebook until this problem with Gradebook 2 is corrected.
• Status: Under investigation.

Tests & Quizzes

T&Q Table of Contents Allows Students to See Their Scores

• Problem: If instructors set up a test to show the Table of Contents, and the "students question and part scores" option is set under feedback (even if "No feedback will be displayed to the student" is chosen), students can see their scores for each question and so can deduce whether or not they got it right and can change their answers while they are taking the test.
• Workaround: Change Feedback by unchecking "students question and part scores." This is now the default setting for all tests. If you do want them to see this part of the feedback after submissions are in, you can go back and check the box later.
• Status: Resolved

--Jolaine 10:19, 7 March 2011 (EST)

"Import" Function in Tests & Quizzes can Corrupt Username

• Problem: In Tests & Quizzes, the "Import" function does not work and can even cause a corrupted username if attempted. The corrupted username could prohibit the user from accessing the Tests & Quizzes tool.
• Workaround: Either create questions one-at-a-time, or cut and paste from a properly formatted text document using the "Create using markup text" option. If you have trouble accessing any aspect of Tests & Quizzes, your username could be corrupted. Contact LSS at (352) 392-4357 option 3, or write learning-support@ufl.edu.
• Status: In the latest update, the Import button was removed to resolved this problem.

Turning Point

TurningPoint Roster Does Not Export to Sakai

• Problem: TurningPoint Roster is not integrating with Sakai.
• Workaround: None needed - Problem resolved
• Status: Resolved with new TurningPoint version 1.1 for Sakai Integration 2.6

--Rnarasi 12:55, 2 November 2010 (EDT)