Resolved Known Issues

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=== User Sees Different "My Workspace" than Majority (Rare) ===
*''Problem'': Some users may see extra tools on the My Workspace page - such as Syllabus, Roster, Podcasts, etc. that should not be there.
*''Workaround'': Issue can be reported to HD/LSS staff and can be fixed manually but may take time.
*''Status'': Resolved. (This problem is corrected for current and new users. This only applies to users who were early users of e-Learning.)  January 2013, This issue has not been seen in over a year.  Moving to Resolved. --[[User:Jolaine|Jolaine]] 10:24, 23 January 2013 (EST)
=== Some Users See 404 Error When Logging In (Rare) ===
=== Some Users See 404 Error When Logging In (Rare) ===

Revision as of 15:24, 23 January 2013



User Sees Different "My Workspace" than Majority (Rare)

Some Users See 404 Error When Logging In (Rare)

Instructor Receives "bug" Error when Trying to Access any Tool (Uncommon)

Toolbar Does Not Display When Using IE7

Announcements sorting in My Workspace > Recent Announcements

Unable to Download PDFs in Firefox and Chrome

Users in e-Learning Cannot Change Gatorlink Username

Content Editor Freezes in Internet Explorer 9

Unable to See "Exit Student View"

--Carl33p 16:36, 18 March 2011 (EDT)

Unable to Open PPT Files

Content Editor

Content Editor Not Available in Discussions and Mail Tools

--Narasi 16:29, 26 January 2011 (EST)


Assessment Pool Questions do not Display in Firefox 11

LockDown Browser issues in Assessments

Assessments with .jpg images will not import from one course to another


Resubmission Date Overrides Accept Until Date

Instructor Comments in the Assignments Shows HTML Tags

Turnitin integration with Assignments currently not working

  1. In the Assignment list, click Grade
  2. Click Download All in the upper right corner of the screen
  3. Check "Only Student submission attachment(s)
  4. Click Download
  5. Save file to your computer
  6. Login to Turnitin and add a class if you haven't already done so
  7. Click the title of the class
  8. Click "More actions" dropdown menu and choose "Submit paper"
  9. Choose "zip file upload" for the submission method
  10. Browse for zip file you downloaded from e-Learning
  11. Click Upload
  12. Click Submit


Blog Permissions Default is That Students Can Not Create a New Blog


Add Attachment to Forum or Topic Error

--Rayne 18 December 2012 (EDT)

Can't open Attachments in Discussions

Users Get Email When New Post is Made to Discussions

Gradebook and/or Gradebook 2

Extra Credit issue when using No Categories in Gradebook 2

Gradebook 2 "Drop Lowest Score(s)" Doesn't Display Properly

Gradebook Won't Export if Students are Enrolled Who are Not Associated With Roster

View Student by Section Does Not Show All Students

Tests & Quizzes

T&Q Table of Contents Allows Students to See Their Scores

--Jolaine 10:19, 7 March 2011 (EST)

"Import" Function in Tests & Quizzes can Corrupt Username

Turning Point

TurningPoint Roster Does Not Export to Sakai

--Rnarasi 12:55, 2 November 2010 (EDT)

Personal tools