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Announcement

Update

Training

Outage

We are currently aware that some Canvas courses may be displaying unexpected visual changes or formatting errors. This is due to an issue with Cascading Style Sheets (CSS) that is affecting the presentation of certain elements within courses.

What you might see:

  • Misaligned text or images
  • Incorrect font sizes or colors
  • Overlapping elements
  • Unexpected spacing issues

What we are doing:

Our technical team is actively investigating the root cause of these CSS errors and working to implement a solution as quickly as possible.

What you should do:

  • While the visual presentation may be affected, please be assured that the underlying course content and functionality remain intact. You should still be able to access and complete assignments, quizzes, and other course activities.
  • If you encounter significant issues that prevent you from accessing or completing course work, please contact eLearning Support at 352-392-4357 or learning-support@ufl.edu.
  • Please be patient while we resolve this issue. We will send out an update as soon as the problem is fixed.

We apologize for any inconvenience this may cause and appreciate your understanding.

Starting on June 3, 2026, all newly created surveys will automatically default to the New Survey Taking Experience (NSTE). Qualtrics is  making this change because NSTE is their modernized survey design. It is built to be faster, more mobile-responsive, and highly accessible. Any new features (e.g. new question types, security options) will only be supported on NSTE going forward.

Existing live surveys will not be affected or visually altered. Copying an old survey or importing a QSF file will preserve the original layout and theme settings, meaning a copy of a Legacy survey will remain Legacy.

If you have any questions, please reach out to e-Learning Support at 352-392-4357 or submit a ticket.

Core Canvas functionality has been restored. UFIT is not aware of any ongoing risk associated with using Canvas at this time.

We are working with Instructure and our third-party tool vendors to work on restoring and validating the full functionality of integrated tools and plugins.

Users may still experience intermittent issues with some third-party integrations as this work is completed. If you detect an external tool not working as intended, please contact e-Learning Support at 352-392-4357 or learning-support@ufl.edu. 

Thank you for your patience and understanding. 

A recent security update to Respondus 4.0 affected how the tool connects to Canvas. The issue has been resolved, but instructors will need to update their settings before publishing or retrieving quizzes in Canvas.

Please follow these steps the next time you use Respondus 4:

  1. Open Respondus 4 and open the assessment you want to publish
  2. Go to the Preview & Publish tab
  3. Select Publish Wizard
  4. Choose New Quiz or Classic Quizzes
  5. From the server dropdown, select Add new server
  6. Select Yes, check for preconfigured settings
  7. When prompted, enter a new name for the server (do not reuse a previous name)
  8. Complete the publish process and log in through the Canvas web prompt when prompted

These steps only need to be completed once to re-establish your connection to Canvas.

If you prefer not to reconfigure Respondus, you can also follow the steps in Manual Import of Respondus 4 files into Instructure Canvas and Retrieving questions from Canvas Classic Quizzes.

If you run into any issues, please contact e-Learning Support at 352-392-4357 or learning-support@ufl.edu

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